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February 2024 by Sohanur Rahman
Excellent service.frindly associates are provide good customer service
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February 2024 by Mahavir Khehra
Very good customer service.Special thanks to Ali.
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February 2024 by Sahar Hemati
Mr. Nazimi was very friendly and nice.I am happy
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February 2024 by mohamad taeb
The receptionist is very respectful and the company is very respectful and the prices are acceptable
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December 2023 by Rebecca Colagreco
I had a reservation, it was confirmed.The time had been pushed back.The regional manager's email was bounced back.This company is a disgrace.
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November 2023 by onedeathking1
This is the worst car place to go to. They do not care about their customers got a car from them realize the car was painted after having it for a week it started to peeling call them to fix it and tell them the car was painted inside they have, someone come and fix it later it started to do it again call them back and they said there’s nothing we can do about it. I told him is there anyway that I could train my car they said no said I am paying a lot of money for a car that’s painted inside And peeling so now I am stuck with a car and a big car payment that the paint inside is peeling all over the place do not recommend this car dealership to anyone anyone else have this problem please let me know enterprise car sales Lebanon pa
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September 2023 by Stephanie Booth
Making sure your High Street location in Portsmouth VA is fully staff is crucial to Enterprise and its patrons. Alexis was the ONLY one there to handle ALL duties and she did an excellent job. When I returned the car, she told me that she couldn't leave for obvious reasons. She offered to give me a ride home after she clocked out. I told her no because that wasn't fair to her. I couldn't reach anyone to give me a ride home so I walked in 98° (heat index 100°) weather. I am 62 yrs old with health issues. I am extremely disappointed in the upper level management of this Enterprise.Money is the same no matter the demographic! My community should never ever be slighted because of its population!
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August 2023 by Syed Akhter
8/10/23: Enterprise spilled oil on my driveway months ago and still hasn't cleaned it up. Brian Conner at Detroit airport is the point of contact.Original review: Enterprise spilled oil on my driveway 6 weeks ago and still no action. They are not returning my calls either.
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August 2023 by Ebony Wilson
The is the worst rental company I’ve ever had dealings with! Still haven’t heard anything back from a manager! So unprofessional this company is a straight up joke!
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July 2023 by Daniel Cruz
Carlsbad New Mexico. Mrs Fernanda goes above and beyond for my wife and I. She definitely represents the company well. Awesome work ethic with a professional attitude. The rest of the staff is great too. Keep up the good work!
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July 2023 by Bharath Reddy
"Outstanding car rental service! Friendly staff, smooth process, and a clean, well-maintained vehicle. Highly recommended!"
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June 2023 by Jamiah Smith-Douglas
READ THE LOW REVIEWS !!one of the worst companys i've ever had to deal with. had a reservation for an insurance claim at the havana location in Denver. upon trying to retrieve the vehicle the associate called to inform me they gave away my vehicle. they reset my reservation for another 3 days out (because they're ALWAYS short in vehicles) obviously this was a major inconvenience. i tried to escalate the issue to management and corporate and the first 2 associates i spoke to in escalations refused to escalate the issue i had to management, basically telling me even a manager can't help me ? the associates in their escalation department were all rude and one tried to hang up on me. i tried to speak to their own supervisor, to resolve the separate issue i had with them (escalations), and apparently they don't even have a direct manager. so you can't speak to a manager directly, they'll "put in a request" and there's a possibility they'll reach back out, no guarantee. which allows the customer service and escalations department to basically talk to you, treat you however they want with no repercussions. this company handles issues so very poorly, you must have A LOT of patience. i was basically inconvenienced due to their lack of communication and inconsistent information, with no help from anyone. would not recommend ever.and after reading some of their other reviews this clearly happens A LOT. very weird that they don't have managers accessible??? like idk how you'd think that'd make good business.
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June 2023 by m Cheryl Vigil
Terrible service at the Bentonville AR location. Reserved a Full Size SUV3 weeks ago and received a confirmation telling me to pick up this morning at 9:00 am. I get here and I am told they have no cars. Can you say Breech Of Contract? I have waited 3 hours still no SUVI will never rent from Enterprise ever again.been
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June 2023 by Colin Pierce
Daniel Johnson and Rayann Nasser at the Addison, TX location are two of the most unhelpful people I have ever been forced to work with. Only rent from Enterprise if you want a hail claim filed on your insurance when you return the vehicle. I had my vehicle parked in my garage every night, and they still claimed it had hail damage. Here are some pictures of the associates pointing out the damage so you can see for yourself. STAY AWAY!!!!
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May 2023 by George Landau
Hey, there, have a rogue regional manager in Broward county over the Hollywood office location that advises his local managers that they can refuse business as a fabrication of the customer being upset about their lack of reservation and this man Giovanni has given the authority to these local managers with zero customer service experience, but being local to his incompetent staff and then defaming the customer
