-
April 2024 by Dorota L.
i had the best experience renting from this enterprise. I travel a lot for work & every time i pick up a vehicle, the team is so caring, happy, & are quick to get me in then out. This trip, i had Zach #1 help me into a car. They didn't have any mid size SUVs so i got my choice of larger vehicles. Zach was easy to chat with because his customer service skills are impeccable! Lucky for me, when i returned the car, i was greeted with the same level of stoke and excitement. And surprise, Zach Hemann was there to take care of me. He checked my vehicle in with ease, got me situated, and off to the airport quickly! Thanks so much team. The car was clean & ran smoothly!
-
March 2024 by Bob H.
Car looked great but drove rough and wasn't comfortable over 40 mph. Got on one shuttle back to the airport and they asked me to get off and onto another one, as I was in the Southwest terminal. Never had that happen before. Very poor Enterprise site.
-
March 2024 by David Jackson
The personnel at my rental site were very nice an very professional. However, my first car used, a Kia Forte, required air in the front left tire before leaving the rental site. The same tire then required air on the next day, and then on the third day, was done to 23 pounds of air! Imagine if that had happened and I was not near an available air hose! That was an unacceptable risk of having caused an accident. I had to return to the rental site and exchange the vehicle for a different car. This by itself caused me to lose several hours of the time of why I was in St Louis. This, coupled with a time when I was in Florida and received a car from Enterprise that had a wobbly front end and glove compartment that popped open when hitting a small bump, are causing me to reconsider using Enterprise. If I have experienced unpleasant vehicle experiences in two separate Enterprise locations, it might be time for me to use other rental companies.
-
March 2024 by L. Lee
From start to finish, the STL Airport Enterprise crew took great care of my rental transaction. I would gladly rent here again.
-
March 2024 by Gerry O'Brion
Enterprise was well staffed, friendly, and went the extra mile at every turn. Alex Patrick did a great job with my return
-
March 2024 by Lena Jones
I love Enterprise I don’t deal with anybody else at the airport but enterprise they always give me a nice car. Cars are always clean. Washed on the outside and on the inside smelling good I appreciate that every time. They always are friendly no matter who takes care of me no matter how their day is treating them they make my day better I appreciate my Enterprise. Thank you again.
-
March 2024 by Amy Weisser
I usually rent from a different company, but went with Enterprise this time as I was able to get a lower price. The entire process was seamless, from beginning to end. The car was fine. I was most impressed by the staff and service though. Everyone was very friendly and accommodating, especially Kyle Buecker, who received the car when I dropped it off, and the gentleman who drove me to the airport. (Unfortunately, I failed to catch his name). Those two were both exceedingly friendly and gave me a great start to a long day of travel. Because of that experience, Enterprise will be my first choice for future rentals in St. Louis!
-
March 2024 by Mrs. L
Check In was fast and efficient! The agent was very nice. Then another agent walked us to our car and was also very nice! When I returned the car, the agent was right there to complete my reservation. I was very impressed. These days service isn't always great but it definitely was with Enterprise.
-
March 2024 by Carissima Collins
This was the easiest, friendliest car rental experience I have had! I will use Enterprise as my go to.
-
March 2024 by Mayukh Bhadra
Awesome experience; shuttle driver was friendly, checkout was smooth and car return was hassle-free. Very convenient if you are flying into and from St Louis! Highly recommend ?
-
February 2024 by Lionel Woods
Easy process, friendly staff, seamless pick up and drop off. I have rented from here multiple times and the vehicles are always clean and tidy.
-
February 2024 by Jake De
I've never had a bad experience at an Enterprise before, and this was no exception. Service is great and the vehicles are clean.
-
February 2024 by Christina Mullis
Great customer service! Especially from Logan!
-
February 2024 by Thomas Jackson
Very nice and very fast service. Was in and out to my vehicle in about 5 minutes.
-
February 2024 by Maura Pagano
From start to finish, the young men that assisted me with my rental were phenomenal! They are all so professional and kind with great attention to detail.
