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June 2023 by Caciano Nyusi
Very easy to find, park, and hook up with your rental car no matter which brand you've chosen.
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June 2023 by John Londy
Simple, quick, easy to get to and convenient.
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June 2023 by Julia Panter
The shuttle service to and from the airport is great!
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June 2023 by Brando Costa Marinho
Budget is a joke. Avoid them if you can.
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June 2023 by Pierre Diehm
A little pricey
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June 2023 by Google user
Very easy to find, park, and hook up with your rental car no matter which brand you've chosen.
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April 2023 by JOY IWUANYANWU EGEOLU
Excellent people and excellent vehicle
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April 2023 by FATIMA MAKAMA AHMAD
Quick, and easy. We prepaid for the rental, and we were in and out of there within 5 minutes. Got picked up within 10 minutes. As messed up and crazy as that airport is the rental was a breeze. Highly recommend!!!
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July 2022 by Nicollette W.
Bought a car from them brakes are shot. DAN is argumentative and unprofessional with customers when it comes to fixing an issue about a car YOU BOUGHT from them. They took the car to replace " check" the brakes. Got a piece of pathetic paper saying they are " new". When I called to address issue with " manager " Dan he was extremely rude but it's not his five year old in the car with me when my brakes go out due to his lack of concern. I will be taking this to corporate. He is extremely unprofessional. The brakes are not new and they now need new rotors. I've had the car SIX MONTHS! I and anyone that knows me will not be buying a car from them every again!! I do not recommend them to anyone!!!
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April 2021 by Ryan R.
Sent the information requested to the email address. No word. After no help and numerous promises not kept, I decided to withdrew the order. To be clear, I sent the information as requested on Yelp. I received no help. I'll rent elsewhere but disappointed in a hometown company.
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September 2020 by Brian D.
I agree with others. I have rented here for years, am a gold member. Over past several months it has been horrible. An hour wait past my reservations times, high mileages beat up vehicles and no attention to cleaning. It feels like I'm renting from a government owned place rather than a profit generating corporation. I try not to rent here now unless absolutely pressed.
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September 2020 by A N A.
Contacted about the review by Enterprise. They don't want negative reviews online but won't do anything to help their customers resolve disputes. Lip service only, customer service terrible.
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August 2020 by Victor B.
I bought a car here. The brakes were shot, but I did not catch it. They did agree to fix them. The car was totaled, and the Ladue office did NOT help me navigate the process. In fact, the bank had to tell me what Ladue office was bound to do. The professional thing to have done would have been to sit down with me and fax the forms in and clarify the process, which the Ladue Enterprise office did not do. I will never buy a car for Enterprise again, and I do not recommend them to anyone.
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July 2020 by Sman M.
Have always been impressed with the customer service at Enterprise, so much so that I bought several cars from them. Today's experience is making me question my opinion of them. Been waiting 30 minutes and the people that were ahead of us when we arrived are still waiting... workers seem unorganized and not communicating with the customers waiting...when we were finally helped they did not have the vehicle we reserved.
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May 2019 by Shi S.
Worst place ever. None of the rental cars place that still have rental mileage limits in the St Louis area. None. We are also not renting anything special as well. And the staff did not explain the rental mileage limit at the time of rental as well. We ended up being charged a huge amount of excess mileage fee. Avoid this place if possible. It is even stated on Enterprise website that unless it is large suv or exotic cars , they should come with unlimited mileage. Will definitely not rent again here.
