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February 2024 by James Heckman
I’ve been going here sporadically over the last years and always been well taken care of. Usually for maintenance work on my mowers (super fast service!) and chainsaw parts.
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December 2023 by Jennifer Love
Great service! I found exactly what I was looking ?
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November 2023 by Terry Artis
These guys are professional, reasonable, and personable. Their knowledge of their craft is unmatched. For all of my lawn products, and maintenance needs, I only use El-Jay.
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November 2023 by Ricky Owens
Awesome service with a smile. I took my Toro electric mower in for service due to the battery not taking a charge. Scott and Jesus took care of my situation in record time. I have my mower back, and I couldn’t be happier.
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November 2023 by Jim O'Dowd
I lost a chain oil cap for my Stihl chainsaw and these guys stayed open an extra 20 minutes on a Saturday so I could get it. That is what I call Service. They care about their customers!
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September 2023 by Beautiful Blkk
I purchased a lawn mower from this establishment a year and half ago. Just recently I ran into issues with it not staying started. Dropped it off 8/18/2023 here it is 9/5/2023 and I so happen to call today (third call inquiring about the status) to check on the status. Now the lawnmower is under warranty and was made clear prior to dropping it off. Now they are saying it's $140 for me to pick it up because all "parts" wasn't covered under warranty. The $140 was LABOR that was needed to help fix the lawnmower THATS UNDER WARRANTY! Customer service from both ELjay and Scott was unprofessional. I'm assuming that's how they pay their workers. Charging for things "not under warranty " when it's all a basic necessity in fixing. Don't even waste your time shopping here, especially if your a woman. It's pitiful we can't expect the same service as men.
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July 2023 by Vernetta Laton- HAYES
Been going for years my husband and I, it’s out of our way but they always fix it and very knowledgeable.
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July 2023 by Jamal Williams
They will take care of you. They repair and sell new lawnmowers. The sell and service a lot of equipment.
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June 2023 by Ms. C
I think about this place every yr when it's time to have my mower sharpen. I use to take my mower to Eljay for service and every yr after my mower would break down. After the 3rd time, I decided to take my mower to a shop closer (El-Mel)The service guy at the new shop told me my filter was missing. ElJay took my old filter out but didn't replace it with a new one. Everytime I went in the guy would tell me that I needed a new filter. I would pay the fee and the next year my mower would stall or cut off after several mowing. I would take my mower back and the guy would tell me again that I needed filter. After the 3rd year I said enough. I was paying for a filter every yr but ElJay was not putting a filter in. My mowers haven't broken down since I stopped taking them to ElJay.
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June 2023 by Joe Messina
Knowledgeable staff and good pricing on well stocked parts for your mowers. A bit pricey on new mowers and other machinery, but they're selling some of the best stuff on the market and that is usually a little more expensive.
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June 2023 by Jerry russell
Bought a straight shaft Stihl trimmer with extra trimmer line. Sales rep very knowledgeable..
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March 2023 by John Vandersall
I've always had great luck here. Service is very knowledgable and they have kept up my 25+ year old echo trimmers and blowers going strong.
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September 2022 by playmoney
Totally a rip off stay far away!!!!!! No one’s out to make a honest living anymore
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September 2022 by Bryant E
Do not go here! Read the reviews. Not professional, nor courteous. Took my mower here w little to any issues, havent had it for more than 3 days at a time before I have to return for failed repairs. I could go on and on but I do not recommend them.
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September 2022 by Bryant Williams
Against my better judgement, I bought my mower here for service at the advisement of my business partner. I requested routine maintenance…an oil change, blades sharpened, a wheel repair, and to fix a minor oil leak. Each time I received my mower back, it continued to leak oil. After 2 failed attempts to repair the leak, the mower then failed to start all together. Upon returning for the 4th time, they proceeded to tell me that the motor was failing due to low oil. I advised the service technician to check the service records as they had just changed the oil and repaired it 3 different times for the same leak. He then proceeded to tell me that I should be checking the oil on my mower before each lawn dismissing the fact that they never fixed the oil leaks (and probably never changed the oil), and that it was a “coincidence” that the mower failed after several by attempts by them to repair. To my great disappointment, the service technician became very rude, unprofessional, and essentially walked away mid conversation. I called to speak with the owner or a manager and they never answered the phone (after 9 attempts). Prior to this shop, we always patronized Milbrandt for our maintenance and repairs. Unfortunately, they are shut down thus how we ended up here. I would NOT recommend taking your equipment here for repair. Our company has not had both of our mowers at the same time all season because they have failed to successfully repair either one of them and we have to keep returning them. At this point I will just have to cut my losses. Please please do not take your lawn care equipment here for repairs as I highly question the skill and integrity of the mechanics they employ. Additionally, they don’t seem at all customer focused. I would highly recommend Art’s Or Harvester Small Engine Repair for your lawn care equipment maintenance and repair. As for myself, I will be filing a complaint with the Better Business Bureau and taking them to small claims court.