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November 2024 by Junk Mail
WORST CUSTOMER SERVICE IN STL.
They are only after the insurance money, the Old lady is extremely rude and needs to retire. I’ve had better conversations with a goldfish.
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March 2024 by Robert B.
The only thing better then how wonderful they are to deal with is the quality of their work, They kept or exceeded every promise they made. I hope not to have need for more body work done to my car. However, if the need should arise again there is no other shop I would consider!
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March 2024 by Jacob Braddock
Great experience getting an estimate with them. Had me in and out under 15 minutes. Would recommend
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September 2023 by Melissa White
I had body damage on both sides of my car and took it to EBG. Once I got the car home I noticed they didn’t have the driver door lined up correctly. It made a loud popping noise when opening and closing it. I had to leave it with them again for this to be fixed correctly. Before I brought it back I noticed on the passenger side door there was still a dent that was rusting. Because the metal was dented the plastic molding did not fit flush. There’s a big gap between the molding and metal frame. First Jason said they misjudged the extent of the damage. He said there’s nothing he could do unless I want to spend a lot more money. When I took it back in he changed his story and said they did it that way because he thought I wanted to save money. But still said they wouldn’t fix it unless I wanted to spend a lot more money. Very disappointed. They did work on both sides of my car and didn’t get either repair correct. Don’t recommendService: Body & Trim
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August 2023 by John W.
I've been to EBG with repairs on 2 different cars and was highly satisfied each time. This time, they were able to get me in faster than another area body shop, and completed the job (bumper replacement) in 2 days. They even buffed out some scratches from unrelated incidents. Although they normally work directly with an insurance company, in this case, I was given a check by the insurance company. EGB's estimate was a little less than the insurance company estimate, and the cost didn't go up during the repair; so that money went into the bank. Everyone there was super-friendly and professional. The work was fantastic and the car was super clean (inside and out) when they were done.
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May 2023 by Thomas Zoumaras
The friendly staff kept us informed about the progress of the work on our car. The repairs met our expectations.
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January 2023 by Art Leverenz
The work was excellent. Customer service was above average. Took longer than was initially informed, but I had an insurance-paid rental, so it wasn't a problem.
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November 2022 by travis ervin
Great service and Professional and well experience. They made my car look new again like wow ? Thanks Bobby Shea your ? awesome man!!!?? Thanks E.B.G. Collision you gain a customer for life ????Services: Steering & suspension repair
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November 2022 by andrew mcalpin
Great customer service and great work! You guys do awesome work! I appreciate you.
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November 2022 by Glen schaeffer
5 stars. Already been a customer . Can't beat the quality of workmanship.
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November 2022 by Terence B.
The guy handled my estimate as if he didn't care one way or the other. Seemed a bit stoic to me
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November 2022 by Kelly Stack
I've recommended EBG for years knowing the care and pride this family takes in both their work and customers. It was only a matter of time before I needed their services myself. The day finally came and the experience could not have been better. Was everything I'd expect from Bobby, plus some. Friendly, professional, done in an extremely timely manner, and felt he truly went above and beyond. While they were doing one paint touch up - they decided to take care of another small area - which wasn't expected but so very appreciated. They even washed it when they were done. Again, not expected but very appreciated. Feel confident in saying you and your vehicle will be handled with great care and, they'll exceed expectations (or absolutely strive to) at every step. I will continue to HIGHLY recommended EBG. Big THANK YOU to Bobby and the entire EBG family!Services: Body & Trim
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November 2022 by Sarah Borgsmiller
EBG did an excellent job with my vehicle. They were highly recommended by Volvo and I am glad we worked with them. They are professional, friendly, and easy to reach for updates. They got the work done in a timely manner and the car looks brand new. They also detailed it which was a plus.Service: Body & Trim
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September 2022 by Jenny Ingram
Bobby was efficient and professional. Service was quick and he went out of his way to answer my questions about other car issues unrelated to my visit. I will definitely return.
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July 2022 by Andrea Roark
I went to EBG after someone backed into me in a parking lot and had an excellent experience. They repaired the cosmetic damage quickly and even detailed and washed my car. I later had an issue with the wheel related to the accident, and they did all that they could to help figure it out. I had to bring it in multiple times to determine the issue, but each time they were able to get me in quickly (within a day or less) and make repairs. I worked with Jason and he made sure the car was good to go before I got it back. I would use them again!Services: Tires
