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November 2023 by elizabeth cope
Had an appointment at a different facility for an emissions inspection but they never even showed up so I took a chance and went to Dobbs and explained what happened, they got me in and out within 20 minutes!!! They saved the day for me, I was so happy with their service that I was fighting back tears!
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October 2023 by Robert Aufner
The Best Sales & Service , very knowledgeable staff . Danny the manager at the Oakville location does a Fantastic job. Will recommend to all my family & friends. Great service after the sale too. Will be back !!!! Five Stars ?
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October 2023 by Emilie
I would not recommend this repair facility. I had a Dobbs battery installed and a zip tie was utilized to improperly secure battery. The battery would shake when the car would go over a bump. This is definitely very poor work. Spoke to service manager and he was completely silent. Did not offer a resolution.
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October 2023 by Christa Simpson
As long as you make an appointment it is pretty fast service and very nice that they will pick you up or take you home if needed
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October 2023 by Elizabeth Goldstein
The service was great. Extra thanks to Christian and Kelsey. Got tires, oil change and inspection.
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September 2023 by Josh R.
Took my vehicle in for an oil change. I asked if they'd honor competitors coupons which they did. Kelsey was super friendly and helpful during the process. Only took a few hours as I dropped it off and left. When they called back they asked if I'd like wiper blades and when I said no, they didn't push it. They then called back 10 minutes later saying car was ready. Overall, great service and a great value for the work I got done. Definitely cheaper than going to the deal ship.
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August 2023 by Sarah Dusanowsky
Great experience!Danny (store manager) is the best! Always goes above and beyond for his customers. Christian was super helpful both on the phone and at the store explaining what was going on with my vehicle.I would recommend this Dobbs to anyone! Wonderful customer service
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August 2023 by Marla Seymour
Great experience overall. Everyone is kind and professional. They speak to you with respect and straightforward advice with no extra. Their service is top notch. Also, very nice to have the courtesy pickup and drop off. Robert is very kind and provides nice taxi like services to where you need to go. Thank you!
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August 2023 by D D
5 stars. I frequently drop my car off at the Telegraph location out of convenience and they always do a great job, have great communication and friendly employees!
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August 2023 by William Towell
Can't say enough good things about this place. Very professional, hard-working, fast, friendly, and accommodating. Keep up the great work!
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May 2023 by Brian Walker
Update: manager of 39 years called me today "Sat. May 13th 2023" about the review, was very professional. He was very concerned and wondered why i took so long to leave my review. I sometimes get around to them months later when i have time. This was a mistake that was explained to me that if he had know about it could have done a better investigation into the problem. Would have personally address later mentioned problem. I was informed that the employee I had dealt with is no longer working for them, not to say they were the issue. After the phone call I did recall other issues my family had here, as well I do believe I had a decent experience personally in the 90's. I stand by my latest experience as mentioned below but, after talking to this manager I do 100% believe that he cares and is very vigilant about customer service. Very likely your experience possibly will not be like mine. Thank you.Went in to have a nail repair on a tire, because it would take 2 weeks before the dealer could repair it for free. After waiting a day. Employee, called me and said the nail was in the metal cording and that the tire was unrepairable. Also said that all my tires had tread that was under 4/32 and that he could get me a deal on a set of 4 tires. Mind you I have a 2022 only about 6 months old at best, my other tires are perfectly fine after 30k miles. So I took my car and waited for dealer to fix my tire. At this point the dealer repaired the tire no charge and said nothing about it being unrepairable. I will never take my car to any Dobbs after being so bluntly being lied too.
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May 2023 by Kathy Strickland
Will not deal with this location ever again. Had my front brakes fixed now hearing squealing noise while driving. It stops when ever I apply the brakes. Took it back to them to resolve the problem twice and was told I needed to pay over $1,000 to have my back brakes fixed. I told them I didn’t have the money for that right now and was given my car back. Still have the same issue but now it’s worse. Do not go to this location they are ripping people off trying to get as much money out of you as they can.
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March 2023 by Barbara P.
took my car back af they fixed the alternator I didn't get an oil leak fixed after they fixed the alternator which made it go out the first time so they wanted another 700+ for a-valve cover gasket and a vvt solenoid told them i didn't have the money and asked them if they could charge my battery so i could get it off their lot he told me he would have to charge something so i agreed figuring it would be cheaper than a tow,then go to pick it up an they charged me $75 to charge my battery and look under the hood and tell me that oil leaked in my alternator again.I wont be back
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March 2023 by julie adams
Cristian was incredibly helpful. After getting a quote from a company down the road after purchasing a used car, Dobbs informed us that the work had been completed and car did not need new brakes as we had been told. Very honest and thorough. They will have our business from now on.
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March 2023 by Daniel Driscoll Jr
Cristian was great to work with, whole crew worked hard to get my truck back to me as quickly as possible. Always feel comfortable taking our cars to dobbs tire and auto off telegraph.