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April 2024 by Enrique H.
Scheduled tint for $199 and was charged $260 after they already laid film on my car and wouldn't adjust the price back to what we originally agreed. The quality of tint is poor, bubbley and half professionally installed at best. For the up charge you think they would've got it right, also I was told it was supposed to take one and half to two hours after dropping the car off at 9AM and it was not ready until after 1PM Bait and switch, poor quality tint that took too long.
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October 2023 by WCW5243
Came in to go through with getting some Focals into all of my doors. Robert was nothing but pleasant, awesome to work with, kept me updated with the process, went way above and beyond what I expected in terms of customer service, and Maryland did an incredible job with the installation. Had subs put in at another location in Oklahoma, so this is my 2nd time at a CustomSounds for my car, and it's just been nothing but solid experiences all around. Thanks a bunch!
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October 2023 by Golds
Target were able to start a stereo install right away for me! So I don’t have to wait! I’m super stoked about that
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October 2023 by Tim Holmes
Called for a tint appointment, I had two cars to tint but they wanted me to drop both off at the same time (I wanted to take one and when the other was done drop off my other for tinting). Also found out that it really isn't an "appointment" you drop off your car, and they get to it when they get to it. Overall, the tint looks good, and there were no issues.
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October 2023 by Shawket Barwary
I will not suggest this place at all. I told the agent to put 35% upfront and 20% in the back, he said no, the back will need 35% too, because it has factory tent on it already. But the tint look very light, and you can see everything inside. I called them the next day, they said they will charge me $100 to tip the tint off and $200 to put the new tint that I wanted at the beginning back on. So, I have to pay for their mistake. This not how you make customers for life!!!
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October 2023 by 20Drummajor
Grant is a Rockstar! Very helpful, knowledgeable, and honest. I bought a radio several years back and was not impressed with the service. Gave the place a second chance and so glad that I did.
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October 2023 by Adam Ducey (DUCE)
Made an appointment over a week in advance, drove out of my way and took time off work and when I got there they said no one put me on the schedule. This happened to two other people in front of me as well. Don't waste your time, go somewhere else.
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August 2023 by Shea
Amazing fantastic service! Robert was super super helpful and took the time to help me find what I wanted and needed. Very satisfied with my purchase, most likely will return!
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August 2023 by Toni Johnson
Had an amazing experience! Robert went ABOVE AND BEYOND with the customer service. Took the time to go over everything and was patient with our multiple trips to location. Made every effort to listen to what my daughter was looking for in a system- explaining all the options to get her where she wanted to be. He exceeded our expectations! I would highly recommend. Robert and his team have definitely earned repeat customers. His communication and customer service were excellent. Very refreshing to work with an establishment that has employees who take pride in their work and are eager to help achieve what you have in mind in regards to your sound system.
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June 2023 by Trony N
They did not meet the expectation on window tint job. There is a big debris on the windshield which can easily avoid. The side windows also got so much water and soap marks. They also did not clean up after finishing. I used to come here to tint all of my cars but the quality is getting worse recently.
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May 2023 by Lois H.
made an appointment for 9:00am to have my front two wind tinted. They couldn't give me a time when my car would be done, said it would be done by 6pm. it would have ruined my entire Saturday waiting around for a phone call. I thought that is why appointments were a thing. I asked if it could be done by noon, thinking that thtee hours is pretty generous for tinting two windows. I didn't receive so much as an "I'm sorry". They are not getting my hard earned money, now or in the future.
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March 2023 by Erin Rose
Had such a wonderful experience here and would recommend it to anybody. Patrick helped me a lot through helping me decide what I wanted for my car and gave me great options. Would definitely send anyone to him to get help here as well!! The tint and sound system in my car is great . Couldn’t be happier .
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March 2023 by Dylan Foster
Wouldn't go anywhere else!!! South county had gone down hill when Austin left had to drive all the way to Fair View Heights to get my work done. He has always gone above and beyond to ensure that everything I needed done was taken care of. I will always recommend Austin to anyone I know for the best price and for the white glove customer care that he is known for. 10/10 from every vehicle he has touched best in the business and never disappoints.
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March 2023 by Emily Doran
Got CarPlay installed a couple weeks ago and it’s great! While I was there I talked to Patrick about adding more bass to my car and he helped me pick just what I needed! Quick service too!
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March 2023 by Brant Bruce
Only place i will get my windows tinted. I have had around 20 vehicles tinted and always exceeded expectations. Bobby Keenan has always taken great care of me.
