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January 2024 by Yolanda M.
Has great customer service and the employees go above and beyond to help you get the best plan as well as help with any technical issues
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August 2023 by NVCSRFB Johnson
Out Of business...
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June 2023 by CryStyles By Stylz Wilson
New phones ok n dude was nice
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November 2022 by Scarlet Griffin
Very nice girls who work there, set up my new phone for me
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November 2022 by Lewis Jones
Jay and Ashyia was great. Go see them for your new phone
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September 2022 by SPINE SHINE GODDESS
I don’t know who on Cricket’s top tier rung needs to hear this, BUT Cortez is the truth! Ok, so I am currently in Belize, Central America and have had the most stressful time trying to find the right international plan with Verizon. Now, my mother who is a senior and a Cricket customer has just learned to text, so informing her about a new option to communicate using WhatsApp was totally out of the question! I mean, I begged and pleaded. We spent $300 on phone usage my first month in Belize using Travel passes. I even had one of my friends reach out to her and still: No Can Do! Then, just the other day, she walked into the Cricket store on Union and met CORTEZ (I hope the spelling is correct)! If you only knew how happy and relieved I was to discover that she had finally signed up for WhatsApp! I mean, I actually still can’t believe it. If you knew my mother, you would understand why. If I didn’t know any better, I would think she’s in some kind of witness protection program or something! SHE DOES NOT DO OR TRUST TECHNOLOGY LIKE THAT! Cortez took his time with her. He was professional and caring. He is obviously a miracle worker too, because that is exact what it took to get my mother to get on WhatsApp! Lol! I now can enjoy the rest of my time in Belize knowing she is just a text or phone call away without spending more on phone bills than I do on my monthly rent here (no cap)! I just want you all to know that you have a keeper!!! Especially in this hiring market so you better treat him right before another employer sweeps him off his feet! Lol THANK YOU CORTEZ! You really did do the impossible and I am so grateful! Ms. Irene (My mom) and I both greatly appreciate you going over and beyond your employee duties! ?????????????????? ~Sandra
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June 2022 by Alexis Holmes
They have amazing customer service
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May 2022 by Marco Nabors
I receive service from Otis to have my cell phone turn on. There was issues with the cell port over but Otis worked with me for to days to correct the issue. He is a great work and provides out standing costumer service.
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May 2022 by Sultan Muhammad
Otis is amazing! He helps us out every time we're in the store and we're glad to see that he's the new manager.
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May 2022 by Leo Santana
Otis and dashun have been amazing in helping me with my situation highly recommend them to everyone
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May 2022 by rosa hughes
Otis was very nice and great with his customer service thank you ?
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May 2022 by David Green
Go see Otis and J! They are great!
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December 2021 by SPINE & SHINE!
I don’t know who on Cricket’s top tier rung needs to hear this, BUT Cortez is the truth! Ok, so I am currently in Belize, Central America and have had the most stressful time trying to find the right international plan with Verizon. Now, my mother who is a senior and a Cricket customer has just learned to text, so informing her about a new option to communicate using WhatsApp was totally out of the question! I mean, I begged and pleaded. We spent $300 on phone usage my first month in Belize using Travel passes. I even had one of my friends reach out to her and still: No Can Do! Then, just the other day, she walked into the Cricket store on Union and met CORTEZ (I hope the spelling is correct)! If you only knew how happy and relieved I was to discover that she had finally signed up for WhatsApp! I mean, I actually still can’t believe it. If you knew my mother, you would understand why. If I didn’t know any better, I would think she’s in some kind of witness protection program or something! SHE DOES NOT DO OR TRUST TECHNOLOGY LIKE THAT! Cortez took his time with her. He was professional and caring. He is obviously a miracle worker too, because that is exact what it took to get my mother to get on WhatsApp! Lol! I now can enjoy the rest of my time in Belize knowing she is just a text or phone call away without spending more on phone bills than I do on my monthly rent here (no cap)! I just want you all to know that you have a keeper!!! Especially in this hiring market so you better treat him right before another employer sweeps him off his feet! Lol THANK YOU CORTEZ! You really did do the impossible and I am so grateful! Ms. Irene (My mom) and I both greatly appreciate you going over and beyond your employee duties! ?????????????????? ~Sandra
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September 2021 by Ju Ra De
The young lady was very nice being that we were coming from Texas with a problem.
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June 2021 by the lunch table
I had a wonderful experience at this store on 3445 Union Blvd. My husband came in with a broken phone and already had a bad experience at another store so to be expected we were not expecting much. We were greeted and met with the best customer service. Kris was wonderful and super helpful. She went beyond what was expected and found a phone, accessories and perfect plan for us. We left happy costumers in a timely manner. Kris is a keeper and we are truly thankful for making our experience a pleasant one.
