Costco Optical Department offers a wonderful experience with professional and friendly staff, making it a popular choice for customers seeking eye care. Many appreciate the excellent prices on glasses and eye exams, often saving significantly compared to other stores. Customers have noted the convenience of being able to order frames and have them shipped, especially when local optometrist appointments are hard to come by. The department is known for its variety, including transitional and bifocal glasses at a fraction of the cost typically seen elsewhere. Staff members are recognized for their helpfulness, providing clear information about prices and discounts. While the department usually prefers appointments, they are accommodating to walk-ins when possible. Some customers have mentioned potential delays in receiving ordered glasses, which can take up to two weeks, and occasional staffing shortages during busy times. Overall, Costco Optical is highly recommended for those looking for quality eye care and stylish frames at affordable prices.
Wonderful experience, professional staff and excellent prices. I’ve been coming for years, I highly recommend the optical and Dr Knibb
April 2025
Dr. Altenbernd is great. She is very friendly and helpful. They took us as walk-in twice and got us through with a new prescription quickly. Being able to order frames and get them shipped has been so helpful since optometrist appointments were booked out 8 months at our local stores. It’s is a great experience
September 2022
I buy my glasses from Zenni. Much cheaper. Never a problem.
