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March 2024 by Nicole Ruffner
I was attempting to make a purchase that was over my debit card limit , I reached out to Sekoya who quickly helped me with getting my limit raised so I could continue. She was incredibly quick, polite and understanding. My whole situation was resolved in lighting speed.
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March 2024 by Nathanael Schultz
The experience getting my mortgage was fantastic here. It looks like they sold off the mortgage department since, and my last seven payments are reporting late. I recorded my last loan payment with video and the bank manager got involved on the transaction because I was asking, why might it be reporting late as they assured me, nothing was wrong. That was the February payment, and I just got a notice in the mail again for a serious delinquent loan, stating that my February payment had not been made.I came into the store to inquire as to who I can speak with regarding this matter, and they told me they didn’t have anyone that could help me that would know about the mortgage reporting since they didn’t do mortgages anymore. I am currently disputing these charges against my credit, but meanwhile , it’s tanking me and I’m hoping for some help here before proceeding further.
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February 2024 by Morbid Dreams
This is so simple & easy enough to use. I had 0 problems with opening my online bank account & will definitely be the 1st to refer my friends, family.
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February 2024 by LaVert Foote
I have been really pleased since being with CNB.
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January 2024 by Justin List
Mutual customer used this bank for outside financing on an auto loan. From a dealership view they made it very difficult to get funded for the customers vehicles. I would highly recommend not using this bank if you intend to purchase from a dealership.
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November 2023 by Tim Per
Matt was tutoring Liz and he was so good. He should be in charge of training. Liz told us that it was her first account that she has opened. Great experience!
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November 2023 by Jarrett Stein
Had a wonderful experience with CNB. Mesaab Ismail was incredibly helpful and professional while guiding me through the process. I plan to send many more clients to CNB since they will be in great hands.
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November 2023 by Kristin Guenther
Awesome customer service. Knowledgeable and informative. We will continue our banking services with Chelsea and CNB.
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September 2023 by Ying Lin
Where is Jerice Walker? The last couple of weeks I’ve been in the the Bank the service has been BAD. That Gabby is not friendly. I hope to see Jerice soon.
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September 2023 by Fiach Redden
I was having a horrible week. My friend died, I got sick AND I had fraud on my card that was quickly eating up every spare cent! Luckily, Mesaab was wonderful! He was quick, efficient and so understanding and helpful in dealing with all the struggles I was facing at the time. CNB is definitely lucky to have Mesaab, and so am I!
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September 2023 by Rachel Sledge
Mesaab at CNB STL was extremely helpful and answered all of my questions when I opened my account. Mariah and Jeriecewere also very nice!!!!! I was nervous that my account wouldn’t be opened but I was pleasantly surprised and impressed with how helpful all three representatives were. DEFINITELY ASSETS TO THE TEAM!!!
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September 2023 by Jacob Ottinger
Visited the notary last minute. Quick and easy. Document notarized during lunch break.
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May 2023 by Paige Tribbett
I just bought a house, and Linda Luther and John Charlton were my mortgage processor and specialist. They were AMAZING. It ended up being a very long and complex process with the type of loan I was getting, and they really worked to make it happen, despite a ton of hoops. It had to have been frustrating, but they were always friendly. I would not have been able to buy a house without their hard work.
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February 2023 by Gin Trembley
I felt welcome when I walked in. Chelsea T was awesome helping me open checking, money market accounts and applying for a Mastercard. She did most of the work. Looking forward to a long, successful relationship.
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February 2023 by Janice Frost
Ryan was informative, patient, understanding and kind. He was also very knowledgeable. Thank you so much for the opportunity to share my experience.Janice Frost 1/21/2023
