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October 2024 by Donoson Group
Do NOT use this company, they will low ball quote you, when they make the deliver they RE-BILL you for fake charges. I am a business that ships LTL on regular basis, I take pictures of my measurements and scale reading and they still dispute the rebill. This is the worst company for this practice in my experience.
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July 2024 by Dr. Charles Portwood
I have had 2 experiences with central transportation for deliveries from Home Depot. Both encounters were a nightmare. The delivery people try to scam more money just to deliver on my porch. Then complain about how they are not getting paid from their company. The last delivery attempt displayed the total lack of regard from the Dispatcher who told me “we will deliver when we want, we don’t have set delivery dates and if you don’t like it take it up with Home Depot.” I wouldn’t do business with either of these mediocre, arrogant, customer abusers!
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July 2024 by Newton Stumpf
As a Frito-Lay driver, I just had one of the central transport drivers cut me off and got behind me as I was backing into the dock space that a truck had just vacated - at the Sam's club in Lemay, MO Jun 20, 2024 4pm
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June 2024 by Danielle Simmons
They do not let you talk to dispatch and when you call an order in with a specific "ready at" time they disregard it and show up hours early and then will not come back after the time you said it would actually be ready. Drivers are extremely rude and unprofessional with constant attitudes
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March 2024 by Brent Faulkner
Compared to other trucking companies they leave a lot to be desired. Call to schedule your delivery if it is a company you have never delivered to before. Verify if they have a loading dock so you don't make two trips. Just simple things that require a little common sense. Or don't and inconvenience the customer and waste valuable time. Which equals money lost and in some cases damage to the business receiving the goods. Because when goods don't arrive on time customers demand refunds.
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November 2023 by Monica Williams
They okay
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November 2023 by Roman Roccia
this was the worst experience with any trucking company ever. Not a single person in the call center can understand english, nor do they seem to enjoy their job. they talk to you rudely, and are incompetent of getting you in contact with the right people.If you are trying to ship something as little at 85lbs, don’t go with these guys, never ship with them. the guy in the terminal doesn’t even answer his phone for christ sake. 480$ for shipping. for what? for the delivery date to be pushed back daily? starting to think these guys lost or stole my package, hell the “customer service” talks like a scam center!! never understood why someone would try and get in-between a man and his money… i’ll be sure to open up the package with them standing there incase of damage, keep in mind, this was a 2800$ part, with +480$ shipping- i’ll be getting every dime!
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July 2023 by Eddie Hill
Great customer service. My axle arrived on time in great condition.
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May 2023 by James Childress (OTRTexan)
Inconsiderate drivers who park on the fuel pump, not even getting fuel, so they can go into McDonalds. He could of at least pulled forward so that someone could get fuel, but nope, lazy. Ridiculous
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April 2023 by John Hilliard
Delivery scheduled twice and was not delivered twice. Waited home all day for delivery twice. No one called, just no show. Waited 15 days for my order, but still no delivery. Home Depot should fire this company. UPDATE: After nearly a month, still no delivery of my item. Central Transport says they do not know where my item is, as I continued to wait for delivery. I had to get a refund from Home Depot. I had no control over who shipped my item. This shipper should clearly NOT be in business, as they cannot do their job. Sad and frustrating. I would give zero stars if I could.
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April 2023 by Admirable Custom Decks
Super terrible and hurts small businesses to get anything deliveredGo to any other store and hire a company that can get stuff done. This one will not do anything for you and make u end up in court with your customers. Terrible and not worth it!
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March 2023 by Jamie B
After making 3 appointments because they had different issues, the first one being that they had too many drivers call in, the next one the lift gate broke, I call on the 3rd appointment day (and several other days between) to confirm delivery was still happening on that day. I get informed my item is missing!!! It’s a riding mower. How in the world do you lose a riding mower? After they tell us this and start the “dock checks” to try to locate it my husband and I started looking up the company and their reviews online. This has happened repeatedly. Some people never get their items. Most of the time the people had ordered from **** ***** like we had and Central Transport is who they used to ship the items. I after 2 and a half weeks of waiting for something to arrive have finally gotten a refund from Home Depot and they will deal with Central Transport. Be very careful when having large items shipped to you.
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March 2023 by toby collier
Super terrible and hurts small businesses to get anything deliveredGo to any other store and hire a company that can get stuff done. This one will not do anything for you and make u end up in court with your customers. Terrible and not worth it!
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November 2022 by Carter Carter
Coolbeans...
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June 2022 by Roger Hunzeker
I have never had worse customer service ever, each day they change the delivery date. Then they said it was delivered only to find out they delivered it to another shipper, NSD, which believe it or not is even worse. Call HD to cancel order and was told they couldn’t because it had shipped. NSD won’t answer phone calls, was on hold for 1 hour before giving up, waiting now for a callback from NSD headquarters, over an hour again and no callback. DO NOT USE EITHER OF THESE COMPANIES IF YOU WANT YOUR DELIVERY
