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October 2024 by Aubrey Anderson
For you history lovers, this is home to the FIRST Build-A-Bear! Created by Maxine Clark in 1997 ? Great company to work for (former employee here) and love the customization features.
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September 2024 by Cecile “Cece” Entz
I went to this location to give myself a little pick-me-up. It was a good experience with making my bear, picking out a sound, and getting it clothes. I unexpectedly started to have a panic attack in the store. Paris and I believe Kyle were both there to help me. They brought me a chair, some water, and talked me through everything. This was not apart of their job description and went above and beyond to help me. I even had to call the store to get help with why my pumpkin bear wasn’t glowing, and Paris was able to walk me through that as well. Overall my experience with this location and its staff was again, above and beyond. And thank you again Paris and Kyle for helping me though a very difficult moment.
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September 2024 by The Great Satan
It's funny because my daughter is 20 years old now but she still wants to go in and look at all the stuffed animals. We had no intention of getting anything but there are so many things that she thought were cute and would have been nice to have a reason to buy.
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July 2024 by Betsy Gamma
The sales person was very nice. She interacted with the children well and even though it was slightly busy, she was able to give attention to her customers.
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June 2024 by Tender Sky
Such a fun experience! I took my girlfriend here after she had a bad day and the employees were so helpful, enthusiastic, and all around wonderful. They clearly knew their stuff and had a great rapport with the kids and adults alike. :) We came away with a cute little lizard and had a lovely time. Thanks to the kind folks working there!
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May 2024 by Ernest Grendell
So much fun, built a bear for my first grandchild!
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May 2024 by Alek Beauchamp
Came in for my son’s birthday to build a bear! The gentleman helping us today embodied everything you want in customer service - especially in a child oriented store! He was very attentive and helpful and made sure my kids had a hand in the process :)
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February 2024 by Torri Tune
Took my 3 year old here as a prize for being good after getting dental work. He was a little wobbly still from anesthesia but the person that helped us modified the heart activity so my boy was comfortable doing it. The employee was just so sweet and great with my boy. Definitely recommend
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December 2023 by Morgan Johnston
Schemey sales tactics here. Asking people or their kids if they want a “scent” added and not telling them is an additional cost is real slick. Didn’t know until I was checking out. Cannot even smell the scent through the bear.
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October 2023 by A H
Very friendly, courteous staff.
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October 2023 by Rob Baker
Daughter really likes this place
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September 2023 by caren monigan
I love how kind and patient they are with the kids at this location. Also if you have kids, grandkids nieces, or nephews. If you create an account with Build a Bear. On the child's birthday month, they can get a birthday bear at the price of their age. For example, if they are 1 year old they pay $1 if they are 2 years old they pay $2 and so on the cap is $14 so you never pay more than $14 for a birthday bear on your birthday month. The birthday bear is usually brown and has a happy birthday at the bottom. Also comes with a box that kids can color and use as a play house for the bear.
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June 2023 by Cindy Harrison
Great granddaughter graduated kindergarten and wanted to go to build a bear. The staff are awesome and very sweet to the kids@
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April 2023 by Julie Mueller
Not the best experience. Went in for a birthday bear and the staff seemed annoyed we were there and mentioned multiple times how cheap the bear was in relation to the add-ons in almost a shame-y, uncomfortable way. Left wondering if they earn on commission. Definitely picking a different store next year.
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April 2023 by Brooke Rice
Best build a bear in St. Louis!! The staff are so so so kind and helpful. I always go here instead of the other locations.
