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March 2024 by Robert P.
changing all the packages for Car club members. Took away all the perks. You call them and they word it like they are doing you a big favor.
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February 2024 by Becca M.
This was a super disappointing trip. It's been a while since I last had a car wash here, but this used to be my car wash of choice. When I drove up this time instead of the normal three packages we used to be able to choose from now we can choose 'the works' for $48 or 'interior clean' for $28. Unfortunately if you want your tires shined that's an additional $17, if you want your floor mats cleaned (if they're rubber) that's an additional cost and if you want your trunk vacuumed that's another additional cost. If you wanted every thing it would be well over $80 for you to drive yourself through a car wash. That wouldn't have been the worst thing in the world except when I got my car back it wasn't clean. The person drove my car to the exit and I didn't even have time to look until I started driving. I then realized no one had wiped off the mirrors or windows after the wash so there are watermarks all over. When I looked in my cupholder there was the same spill that had not even attempted to be clean. The backseat had dust and marks on it, and the floor mats were sopping wet and hadn't been dried after the additional cost to wash them. I am essentially going home to re-clean my car after spending way more than I normally do.
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February 2024 by Lori A.
Why advertise "free WiFi" if you don't share the password. The line was long, and I wanted to make the wait time productive by doing some work. Nice to offer the amenity, Waterway. Would've been nicer if I could've used it.
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January 2024 by Rayniell F.
Worst carwash, i went there and now I have a broke windshield. They just wash their hands saying they cant do anything about it.
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January 2024 by Andrea M.
I went to this place on Friday, i left with a broken windshield and they watch the cameras to make sure it wasn't broken before, after that they took the responsibility and I was supposed to wait. today i receive a call just to said they don't have nothing to do because it was already like that, they don't want to show me the proof and now I have to pay like $300 to get my windshield fix.
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December 2023 by Cynthia B.
Depends on the people that are working. Sometimes you'll have a decent job done but sometimes there will still be dust and debris that you paid them to clean for you. Sometimes the seats or mats are still a bit wet. Not 100% the best.
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November 2023 by Tracy K.
Let's say this Carwash have the laziest people. I had 3 memberships 2 BMW, Mercedes $45 a month. I have one for my company car with the express. The Red Head manager is probably the rudest person there. Your Carwash leaves soap on it wet. You do not towel Dry here even when I had the higher level. The redhead your not a member for this service. I told her I had three memberships. I cancelled my 2 expensive ones sometimes I don't need to inside clean especially when I have my dog. But I should get it dry. Now you are forcing old people to go through your line. You need to have the ADA for the older people. I'm probably going to get another wash service. Your self service vacuums the kids cars are parked where it's easy to pull out. A red car backed up. Your drying technology sucks. Better else where.
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April 2023 by Jessica K.
Definitely wasn't worth the $50 I paid. The exterior was about 60% clean. I pointed out over 10 small spots for them to remove and one very apparent big spot. They left the dirty rag in my car. Very low quality. Then, I went back for the free cleaning and it was the same thing... barely cleaning it and they left another rag in my car, on the seat this time. Save your money...
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January 2023 by O W.
It's 33° and I got to get my car washed. The managers are outside all the kids are outside doing a phenomenal job. They're all smiling. They're all having a great time and they're all making good money and most important my car got clean. They have multiple car wash options which I think is great !!!
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January 2023 by SUNSHINE MIMI
This is waterway gas not ? BP
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December 2022 by Toya Wms
4 stars for pumps being out of Premium...with no sinage.
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December 2022 by LaToya Williams
4 stars for pumps being out of Premium...with no sinage.
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September 2022 by Taliya Slo
Google says it closes at 10pm. Yet it closed one hour earlier.
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August 2022 by Wyndi W.
So this is everything clean with my blue level membership. How can you ever think this is okay??? I had water and residual soap too. Extremely disappointed. Canceling my membership it's a waste of time and money.
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December 2021 by M M
Clean and very accessible!