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August 2024 by Honest Reviewer
Very happy! Hunter was awesome! Everyone was/is great at the dealership! Love my new SUV! Went in to test drive Mazda CX-5 Carbon Edition and took it home the same night! Smooth process!
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August 2024 by Eva _ave
Everything was great! The staff is very welcoming and eager to help.
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August 2024 by James Foster
Knowledgeable salesman that made the process smooth.
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August 2024 by Sherri D
I am a bit disappointed with the service team here, Kayla was great, but Jamie was disappointing to me. He seemed nice when I scheduled with him, had to wait 2 weeks to get in, which is ok. I had to call back a few times about a loaner car, which I appreciated though, the first car had an issue then they got another one, the porter/?? insisted on cleaning the 2nd car, so nice of him and I had to go to an appointment. I have a handicap placard and forgot it in the vehicle and I need it for parking/walking. I called about it that next day, spoke with Jamie and got the run around a little bit. Jamie told me a "not so pleasant lady" had already taken the vehicle that I was in and he did not WANT to call her too much because of her grouchiness, that was on Tuesday, I repeatedly called and Jamie was to call me back, he did not call me back. I had to call again Wednesday, nothing. Jamie told me well our Porters check the vehicles when they are brought in, apparently NOT on this one. I called on Thursday which Jamie stated the lady would get her vehicle to her. Still no call to keep me up to date. Then Friday morning, 8.16.2024, around 9:15am, Jamie calls to tell me he has my placard... smh... I would like to give them a better rating, but the lack of communication to keep me up-to-date, was not good. It was my oversight for leaving it in the car, but again they should have checked to car before the other lady got into it.
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August 2024 by Rachel H.
I want to give a personal shout out Brandon G, Sal, and Ryan H. They made our experience buying a new vehicle a breeze. They were super helpful and great with our two year old who was running around while we were looking at vehicles and filling out paperwork. They went above and beyond with customer service. They are family friendly, we are so happy with our deal and our new Mazda CX 90. Thank you!
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July 2024 by David Lee
I love Mazda but this location will no longer get my money because of there service to get car maintained for a road trip back to Texas. If anybody wants to buy Mazda vehicles avoid this location at all cost. Go see my boys at Team Gillman for all your Mazda needs in Spring, Tx. Tell Jimmy in the service department I sent you his way. He would have never turned down an oil change.
If you going to sell Mazda anywhere please get your service department together. It should not be this hard to get an oil change in the St. Louis area.
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July 2024 by Jeanette Turner-Kluesner
Purchasing a new car, numerous cars on the lot and they want to go over msrp. Told salesperson my bottom line and I didn't want to go back and forth...well here comes this paper covered in blue highlighter way above my final negotiation. So we walked to a different Mazda dealer and purchased from them same day with no hassle and got an amazing deal. Come the next day, we get a call from said salesperson after we communicated if we decided to move forward we would contact them, and he ridiculed us about how hard he worked on this deal and so on. My money is my money and especially in this economy, best price wins. If you want a fair and honest price off the bat, this is not your dealership.
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July 2024 by Joyce Scavincky
If you need a new car look up Steve Hunter at Bommarrito Mazda south county. He is exceptional, thorough and very knowledgeable. Him and the team care and go above and beyond for the customer and in knowledge of the Mazdas they are selling..
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July 2024 by karen scuito
Working with Tom Phillips was a great experience. He was honest, fair in pricing and worked with me to get the car that I wanted. I would recommend Tom and South County Mazda Bommarito to friends and family. Thank you for great service.
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June 2024 by Nicole Defenbaugh
Kayla in the Service Department is great! She's friendly, thorough, and gives you all of the information you need. I really like how the mechanics take a video after they're finished to show you what work they did on your car. It's the first place that's ever done that! The only reason for four stars instead of five is the price. It's the most expensive place that I've taken a vehicle. I suppose with all of the great service you receive, you really do get what you pay for.
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June 2024 by Michelle Payne Weckbach
Service department was beyond helpful. Lou Fusz wouldn't help me with an issue with my lug nuts. I literally walked in the door and Jamie and Jake literally had my car fixed in 20 minutes- AND a car wash! I will be coming back for more service here in the future. It is hard to find good service nowadays- these guys are exemplary!
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June 2024 by Carol Raymond
Great selection! Easy to work with!
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May 2024 by Neetu Dayal
Awesome! I have been to other dealers for the Mazda shopping but trust be this place is quite customer friendly than the others west (rude) and LF (here to very rude) dealership. Specifically Brandon was very helpful and genuine person to talk with. I will highly recommend this place and Brandon as a salesman to talk with. It’s not about saving money only but also how people treat your time and you. I am quite happy with my first car purchase.
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May 2024 by Mark Jackson
Fast and friendly. I love how they do a walk around video of your cars inspection. Never seen that before. In and out in a little over 45 minutes for an oil change and tire rotation. And I love my Mazda CX 30 Turbo I bought from them. It's as fast as I need it to be, and fun to drive.
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May 2024 by Meghan Goudy
Sal really listened to what I was looking for and was extremely patient while I test drove several cars. Once I decided which car I wanted, we quickly got to a fair price on a car I love. The financing was also very fast and easy.
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Updated 5.23.24
Excellent experience with the service department today. Jamie explained things very clearly, treated me with respect, and made things as easy as possible.
