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June 2024 by llezralfflarzell Harris
Staff helpful
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June 2024 by Amanda Pierson (Big Sexy)
The staff was friendly and helpful. Found everything we needed
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June 2024 by Charnyce Martin-Phillips
Love the help
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June 2024 by KLL
I like Best Buy. However this location is always short of help. Be prepared to wait for help
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June 2024 by A Noir
There was no one to wait on me. It's that way each time I go to Best Buy. Order on line if you want service.
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June 2024 by Daniela Riddle
If you order for pickup, bring your ID! I almost couldn’t pick up my order because they would not give it to me without seeing my ID, even though I had my order number. Fortunately, I had a picture of my driver’s license on my phone.
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June 2024 by Kent Kay
Nice selection, good service, answered questions, competitive price
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June 2024 by Donald Crigler
Best is the BEST! From my family's home needs to my son's college needs they never fail to deliver! ? ????
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June 2024 by MAB Ali
The place is very large and contains many household appliances and electrical appliances
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June 2024 by Toni toe-knee
Great experience! Left with a new pre-order laptop! Excited about it!
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June 2024 by Ravi Rajangam
Great people,helpful and great price as well.
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June 2024 by Edward Tabor
Very professional
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May 2024 by Bob Walley
I always enjoy visiting BestBuy and seeing up close the many new things that are on the market. The employees are always friendly and helpful.
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May 2024 by Keisha Russell
My son broke his phone. I went to visit the Geek squad, Nate was a big help they were so pleasant. Josh helped me to pick out a doorbell camera. He was so polite.
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May 2024 by Koh Baugnon
I ordered a Macbook from Best Buy thinking they were still considered a reliable retailer of electronics. I was surprised to find that my laptop was never delivered and requested a refund. It has now been several weeks and despite multiple calls and discussions with support on their chat feature, Best Buy has not issued any refund and I have had to dispute the charge through my credit card to try to have my money returned. I would strongly recommend not using Best Buy and sticking with reliable retailers such as Amazon or the manufacturer of the electronics.
Edit:
The refund appears to finally have been issued. For anyone considering buying through Best Buy, the following timeline may apply to your purchase.
April 21: Macbook purchased with 2 day shipping.
April 23: Package not delivered, instead re-routed back to shipping facility. Refund requested.
April 24-May 7: Multiple calls to customer service. Multiple discussions with support through chat. None able to locate the package or provide the refund.
May 8: Charge disputed through credit card company. Refund issued.
