-
May 2024 by Nancy Heideman
The day started off looking like there were several issues, but Jonathan, the installer, and Cody , the plumber, took their time, and came up with solutions. The end result looks great, and no leftover mess for me. They both were open to questions, and I felt went beyond my expectations in patience and addressed all my concerns. Thank You!
-
December 2023 by Sue M
I am thrilled with my new tub/shower replacement. Our walls had tile that allows produced mold. It soooo nice that its all brand new and I love taking a bath in the new tub. I didnt realize that the new tub didnt have an incline for bathing making it uncomfortable but I resolved that with getting a bath pillow. There was an issue with the plumbing, a maintenance crew came out the next day an easily repaired it. The work crew was very polite and friendly, their working banter was nice. I could tell that they all really respected each other and valued others skills. Happy employees do good work.
-
December 2023 by Mandy H
Excellent experience from start to finish. Salesman was very knowledgeable and not at all high pressure. Installer was friendly and did high quality work. Zero mess when he left. Highly recommend!
-
December 2023 by Catherine H
Best customer service ever. ***** came out on a Sunday night around 7:00 pm. He replaced the spigot in a matter of minutes. He was very skilled and professional. An asset to Bath Fitter. Thank you!
-
December 2023 by JoAnn and Patrick C
Bath Fitter has earned our trust through the years since our remodel of two bathrooms back in 2007. They are still consistent with quality workmanship and did the same exact great work as we expected on our new tub to shower remodel. They stand by their work with the lifetime warranty and were prompt to fix a problem for us once with no hesitation. All of the staff that we have met are knowledgeable, professional, and courteous. Thanks this time to *** the installer who worked diligently for a job well done! We love our new shower! Thanks also goes out to *** the salesman who is super friendly and ordered everything we asked for. Also grateful to ***** the plumber and *** who put their brains together to figure out how to make the drain wider without cutting a hole in the ceiling downstairs. It was also a surprise to meet ***** the customer service manager who dropped by to make sure everything was going well. The staff at Bath Fitter are so customer oriented and want to please you, so dont hesitate on using this company for your next remodel. We are so glad we chose Bath Fitter!
-
November 2023 by Donya Gunn
I had my new walk-in shower put in today. From the meeting with the estimator, Matt, confirmation of my appointment and arrival of the guys today so far everything has been very easy and pleasant. They tore out that old bathtub and had the new shower installed in about 5 1/2 hours, start to finish! The guys were so professional, friendly, and knowledgeable. Thank you, Jarrett and John for making my dreams of a new bathroom experience, come to life.
-
November 2023 by Mary N
Were very pleased with our new shower. Everything went so smoothly we were amazed. Our installer, **** was very professional and pleasant to have in our home.
-
November 2023 by Nancy B
Excellent experience. ***, the installer, ***** and *********, the plumbers, were all great.The doors need a slight adjustment to stay closed but already know they will send someone to correct. Gold stars for all! Im sure Im going to have many years of enjoying my new step in shower.
-
November 2023 by Christine F
Really prompt excellent customer service. After the install we had a leak which I didnt discover until several months later. I sent an email and they sent the production manager, ***** out the very next day to fix it. I have only good things to say about this company.
-
November 2023 by Charles R T
The Bathfitters tec was on time and did his work wile singing Xmas songs. ****** went above What was expected and finished his work , cleaned and gave instruction on what to do and when We could use the tub. Very happy with the work ,it looks ***************. Thanks.
-
November 2023 by Christine L
****** was amazing answered all or questions and cleaned up after the job! Very professional.
-
November 2023 by Manuel Z
Thank you *** for the amazing work with our new shower!!!
-
November 2023 by bixfisher
Starting with the sales rep. very professionial and thorough. Didn't push a bunch of sutff we weren't interested. Stayed on point and did a great job. The installation couldn't have gone smoother. Put down tarps to protect carpets from first to 2nd floor bathroom. Job was completed in about 6 hours. Beautiful job! Cleaned up. Crew was polite, thorough and great.
-
November 2023 by Anne Garrard
Matt was our sales rep. We did not feel pressured to purchase at all. We had priced walk in showers with other companies and this was a great deal and beautiful product. Kyle & Jarrett were our installers. We were very skeptical that the project could be completed in 1 day but it was! They did all of the work. Tear out to install. It really looks amazing! Totally transformed our bathroom. You will not regret choosing bath fitter!Services: Bathtub replacement
-
September 2023 by Stephen Mataya
I called Bath Fitters this morning ( 10 AM) as the shower would not shut off and I need to know the type of cartridge I would need to replace. A very nice operator came on ( I believe her name was Patty) and informed me that it was covered as with anything they installed had a lifetime guarantee. She said that there was a Master plumber Bryan that would be able to stop by in the afternoon. Bryan showed up at 1:30 PM ( super nice guy ) fixed it and was gone by 2:00PM. Fantastic service couldn't ask for better.