-
March 2024 by Jacquelyn Coleman
I’m a 75yr old female that had never experienced ANY financial account compromised! So needless to say, when this happened, I was STRESSED, to say the least.My BOA account is at least 20 yrs old ( moving from Texas branch to Missouri) and I’ve had no major issues!!I went to this location (near my residence) and was greeted by Jerae, who calmly assured me that she would help me with this matter! AND SHE DID!!Thanks to her kindness, patience and OUTSTANDING Customer Service, I’m a satisfied customer!! THANKS, JARAE!!
-
March 2024 by Zaid Banifadel
Trashy place with a trashy manger. If I can rate it 0 I most definitely would
-
January 2024 by PurpleAce Boss
Great customer service
-
November 2023 by Jay Miner
Professional staff, not too busy, great BofA branch to do business at.
-
October 2023 by James Washington
Good financial institution
-
September 2023 by Steve Moeller
Bank of America is a joke. Do not waste your time even dealing with these people.
-
August 2023 by Mahdi Meqbil
Very incompetent staff. They don’t treat their clients well nor try to help them with any issues. This BofA branch shouldn’t be open to serve anyone.
-
June 2023 by Sharaf C.
DON'T USE FOR BUSINESS ACCOUNTS!!!Once again, false information given, no accountability. I deposited a large check, asked when funds will be available (I run an event company and have to pay vendors constantly) was told the funds would be available the next day, NOW I'm told they will hold the funds for 11 days. I will be changing banks. Not worth having a business account if you can't use your money to run your business.
-
August 2022 by Mo Johnson
It’s because of Michael that I chose to continue banking with Bank of America. My overall experience’s in the past with the location in Belleville, IL really made me dislike this bank. Michael’s professional attitude and detailed attention to my needs has totally changed my outlook. He honestly needs to retrain the branch managers at other locations on great customer service and professionalism. I truly thank Michael for going above and beyond for me to keep banking with Bank of America.
-
August 2022 by Harold Coleman
Fast and friendly service!
-
January 2022 by Africa Thompson
The service is horrible they are never open and the atm is always down. Yep I’m closing my account and go to a credit union.
-
December 2021 by Mrs Woo
I had to wait too long for them to cash my check
-
August 2021 by Eid Eid
Great service & chatt by Kamola.Clean & quiet place
-
August 2021 by Jayela Lowe
ATM-85% of the time is out of order
-
May 2021 by Byron Claude
This bank illegally refused to cash it's own cashier's check for a whole 26 dollars calling it "fraudulent" when it was in fact "pre-dated" because the sloppy corporate entity it is a part of does sloppy bookkeeping and did not record the check in their ledger until a week after the thing was issued. By the time the matter was resolved my license had expired... so guess what... you guessed it, they still refused to cash it on the count of my now expired license. If you want a bank that will commit illegal activity and do everything else in it's power too work against you - this is your place. If you want a bank that functions like one... GO ELSEWHERE!!!
