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February 2024 by Zoe C.
I've shopped here for a few years and resold clothes there once. I've heard a lot of people say they don't get their clothes bought by Avalon often but they took 5/7 garments that I gave them. I shop in both their mens and women's sides and the men's side consistently has more banger pieces in my opinion. The women's side has stuff from shein while the men's side has like.. vintage Nike and niche pieces. I think Avalon's always been a wee pricey but not often outside of what I'm willing to pay for something.
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February 2024 by Jayna L.
10/10 quality. i've been going here for a few years and they always have incredible finds
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January 2024 by Abigail Blue
This is my absolute favorite spot to thrift— they always have the most eclectic and diverse range of styles. You’re not going to buy something here and then see it out on someone else later that day. They’re unique. I always tell my friends that you can shop for any decade in this place — especially the 70’s or 80’s. The vibes are immaculate~ this is also a great place to sell clothes. They tend to take much more than Plato’s Closet ever does which I genuinely appreciate.
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January 2024 by Dakota Womack
Whoever is working trades on January 16th 2024 at 5pm is losing the company money due to ego issue. Wouldn't give me 5$ for almost brand new keen waterproof hiking boots in size mens 10.5 the most common size for mens shoes . Said they are in poor condition. It's literally snowing and these would sell in one day. The only comparable boots they have are size 14 and in worse condition.
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December 2023 by Dee Minh
Staff is so rude. Guy made me feel like I was causing him physical pain just by checking out. Didn’t know my card was able to tap and he mumbled something and took my card to tap it. I said “I’m sorry?” because I didn’t hear him. He said something about “ interjecting”? What? I shop here a bunch and probably still will but jeez.
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November 2023 by Amunah A.
This is a gem! Very unique and eclectic inventory. I like how the items feel intentional and everything seems to be evaluated very closely before selecting. Thanks for my beautiful- Japanese 100% cotton kimono! It's so stunning and it was an incredible price of $12.00. You can't even buy a sandwich for 12.00 bucks.
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October 2023 by P B
I don't know what kind of clothes this place is looking for, but the stuff they do have hanging up in there doesn't look like anything worth buying. I've seen a lot of clothes there that look very homely and have even had holes in them. My boyfriend and I took some very nice clothes of ours hoping that they would at least look at them and consider buying them. I know for sure the clothes my boyfriend has cost a lot of money and some even still have tags on them. I don't like the way their system is. So heads up, they do not look through all of those clothes before they tell you how much they can only pay you. Very disappointing.
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October 2023 by Kyra Skaggs
I’ve never left a review like this, but if I could give them no stars, I would. They don’t even deserve one star. We came here to look for some quick cash for our name-brand items. For starters, they mixed everything that they wanted to buy in a huge bin with other items they had already bought when I refused to let them buy a $50 skirt unworn for three dollars. This goes for a few of my nice items. They had a very poor attitude toward me. I was clearly annoyed when they were the ones that threw my clothes in a big pile of everyone else’s clothes. I highly recommend not going here. They didn’t even attempt to put my clothes back nicely in my baskets, as I had them folded and organized. In the end, they don’t honor brands, have very poor style, and have poor customer service. This is the last place in St. Louis where I would recommend you go for clothing exchanges for cash. To filter out all the reviews, I was looking through them, and the majority of the decent views or good views were clearly bots or people that they had paid to make the comments; none of them were genuine reviews; however, the real reviews were very poor
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October 2023 by Kyra S.
I've never left a review like this, but if I could give them no stars, I would. They don't even deserve one star. We came here to look for some quick cash for our name-brand items. For starters, they mixed everything that they wanted to buy in a huge bin with other items they had already bought when I refused to let them buy a $50 skirt unworn for three dollars. This goes for a few of my nice items. They had a very poor attitude toward me. I was clearly annoyed when they were the ones that threw my clothes in a big pile of everyone else's clothes. I highly recommend not going here. They didn't even attempt to put my clothes back nicely in my baskets, as I had them folded and organized. In the end, they don't honor brands, have very poor style, and have poor customer service. This is the last place in St. Louis where I would recommend you go for clothing exchanges for cash. To filter out all the reviews, I was looking through them, and the majority of the decent views or good views were clearly bots or people that they had paid to make the comments; none of them were genuine reviews; however, the real reviews were very poor
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September 2023 by Doowad Jones
Nice selection, but very rude staff. I am not sure if it is their personalities or their low pay, but it makes it very uncomfortable to frequent this store.
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August 2023 by Camelle Prince
Went to take some clothes to try and sell and was told that all my items was warn out!!! Untrue… I had 3 items with tags on them that was brand new , never worn with some other items that was for sure name brand along with the 2 pair of tennis shoes. While speaking with another couple of the same ethnic background was told the same thing. I TRULY believe you have to be a certain individual and sadly speaking the girl that checked my things out, sadly to say comes from the same background as me!!! I don’t think they ever went through the items.
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July 2023 by Zoe Castro
Avalon is a very unique/inviting concept. Despite that, I am writing this review to share my experience with the staff. Not just one time , but every time I’ve visited the store, the customer support is essentially non-existent. Last time I was there i was overwhelmed by the blatant eye rolls, ignoring when trying to ask question/check out, and just all around snobby and bad vibes. The time before that, I arrived 30 minutes before close. An employee came around 25, 20,15,10,7,5 minutes until close letting us know the time. It’s consistent, every time I’m there I feel like I am not wanted. Honestly I’ve thought a prank was being pulled by how rude they were. If this behavior doesn’t bother you, you will probably have just a fine time at Avalon. For me, I leave feeling exhausted, embarrassed, and in a wayy more negative/worse mood than when I arrived. I wish all employees happiness; I also would like to let you know , your negativity does affect the people around you and is enough to not have me shop there and warn others.
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July 2023 by Carmen Chee
go somewhere else to sell clothes. I stood in the store for an hour while my clothes were sorted through to be told that I’d receive around $3 each for items that were never worn.
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July 2023 by Alex C.
Count your stuff!!!!!!! I went in on Sunday and was told they took 3 things and they took 5!!!! And I didn't realize till I got back and took inventory on Monday morning. I only got paid for 3 items and now I am down profit and inventory.
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June 2023 by Andre Covington
This place is great, the STAFF is really friendly & the products they sell are really affordable @ a great price! If you're in the Delmar loop area stop by the Avalon Exchange I promise you won't regret it!
