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June 2024 by Barrett Riddle
This agency has great customer service and all of my dealings with them were incredibly easy. Rick was especially super helpful and polite. Highly recommend using them.
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April 2024 by Simon Hile
You all have always come through for me. Especially now after buying a home. Richard Milentz has been amazingly helpful with this whole process!
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September 2023 by Paul Morris
Andrew is an absolute clown. Very rude and unprofessional. Go somewhere else.
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July 2023 by Patty G
Great experience with Rick at this agency - he made the quote process a breeze. Very nice guy and thorough, without wasting time. And the rates were too good to pass up!
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July 2023 by Edward Conner
Please allow me to endorse and recommend my StateFarm family…..In a time of emergency the StateFarm representatives at my local branch as well as corporate offices were exceptional….after several years without any incidents…during my most challenging situation The Andrew Broombaugh StateFarm staff responded immediately to my situation with care,concern and genuine guidance to assist my family in recovering from my unfortunate situation…Simply put StateFarm cares…StateFarm truly cares about my families wellbeing and everyone within the company has reflected kindness and compassion and support in my most challenging situation….I’d like to personally extend my gratitude to Kathy whom I’ve had many conversations about my life and family over our decade long relationship through StateFarm ….Her kindness and professionalism has always been exemplary ….her representation of Who an insurance agent should be Is held in the highest regard….Rich whose never hesitated to answer any questions about all things regarding my insurance policy as well as being a special advisor when making decisions to enhance and protect my personal property as well secure my future with the protection needed in today’s society….And lastly but certainly not to go unnoticed Andrew…..from the very moment we’ve met you have always been accessible,available morning noon or night….Always recommending and sharing exceptional knowledge and expertise with all things regarding StateFarm….I’m thankful for my StateFarm family and I’ll continue to remain and highly recommend StateFarm for anyone’s insurance coverage needs….to each of you I say take a bow….because of you I feel secure in a world of uncertainty and I’m proud to be a small part of My StateFarm family….Sincerely Yours…Ed R.C
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June 2023 by Gabe Inskeep
I’ve worked with Andrew and Richard for 2 policies now and each time I have had nothing but excellent service and friendliness! Richard is incredibly helpful and dutiful, and very intelligent in assisting those that contact them. I have nothing but high praise for this office!
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June 2023 by Clara Oh
I have been with this State Farm office for several years over multiple Missouri cities for both auto and rental insurance. Every person in the office has been wonderful! I am particularly grateful for Rick's help everytime I had any question or request. Rick helped set me up with my policies throughout various moves, and he always got back to me in very timely manner.I am moving to a different state and have to change agents, but sure wish I wouldn't have to! Highly recommend this office for any insurance needs, and be sure to ask for Rick.
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March 2023 by Jared Lubell
Amazing office to work with and would recommend to anyone! The staff are friendly, knowledgeable, and responsive. They go above and beyond to make sure your needs are taken care of. I primarily worked with Rick and he always provided me with excellent customer service and ensured my questions and requests were addressed in a timely manner.
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October 2022 by Ali Stauder
I’ve been a customer of Andrew Broombaugh’s State Farm branch since 2015 and have always had extremely positive interactions with him and his staff. Cathy helped me merge insurance accounts with my now husband, obtain new policies when we bought new vehicles, and always helped us find discounts when they were available. Andrew, Cathy, and Rick are always pleasant on the phone and take care of us as if we were family. Even though we moved from our original city location, I continue to use this branch because of their excellent customer service.
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September 2022 by Mr Chris
This is a great Statefarm office. I am a long term customer and their service has always been prompt and courteous. I would highly recommend this agent for your insurance needs.
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September 2022 by Seiji Sakurada
Very professional and kind. Would highly recommend Kathy and Rick!!
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September 2022 by Danielle H
I’ve talked to Rick and Cathy and both were great at helping and answering any questions that I have
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September 2022 by Shane
Easiest buying experience I’ve ever had. I worked with Richard Milentz and Kathy, they were both super friendly, explained everything thoroughly, and walked me through my options. I told Richard what I was shooting for and he made it happen and then some. Would recommend to anyone!
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September 2022 by Mike
I dread doing anything insurance-related, but Rick made it quick and painless. Stand-up guy - even hunted down some jumper cables to give my old pile of bolts a shock back to life!
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August 2022 by Madeline Webster
I have a typically high insurance rate because of a license suspension (long story!) and I’ve fought crazy rates ever since. Richard was so kind and helpfully got me down to the lowest rate I’ve found since. Highly recommend.
