-
February 2024 by Jodie Neuman
Don’t bother! They don’t call you back :(Called on Friday for help/left a message.No return call!Called again on Tuesday. Left another message.No return call!Called again today- Wednesday -and someone answered. Said he’d call back in 1/2 hour.NO RETURN CALL!
-
November 2023 by Clarissa M.
I strongly advise against leasing any office equipment from this company. We consistently encounter issues with the equipment we acquired ranging from malfunctions to problems with billing. This ongoing frustration has reached a point where I cannot recommend their products or Services. I wish I could rate them a zero.
-
April 2022 by Craig Schrock
We could not be happier with Americom taking care of all our IT needs. When it comes to excellent customer service, expertise in their field, and the value they provide, they check every box. If you are looking for an IT company that does not use "IT Jargon", but rather quickly takes care of your business needs in easy to understand terms, I strongly endorse Americom.
-
March 2022 by Mike Biehl
Potentially looking to lease a office class laser printer and decided to take a chance with submitting my name and phone number using a printer search engine. Dave who owns the company gave me a call and he was fact finding - super nice guy and offered to come by my house because he was going to be in my area and would like to come by and meet with me face to face. He called me the day of and apologized for not being able to make it by, so we decided to visit his office and made an appointment with him to visit his office on a Monday.We visited him at his office and saw a demo of the printer we would potentially lease. We discussed printer needs and the details of the lease. He took a solid hour with us. Dave is a really good guy, seems like he is very customer orientated and very friendly. He took time to understand our needs and the options he could provide us.Contact Dave for your printer needs if you are an owner of a business that needs quality printer for your business.
-
June 2021 by Chris Elliott
One of the best vendors we work with. Excellent knowledge and turn around time on business copiers.
-
May 2021 by James Duda
We had a great experience working with Americom, from selection of our new MFP through delivery and installation, we couldn't ask for a better experience! Our new equipment performs at a very high rate and has increased our efficiencies at the office. Highest regard for their expertise and service.
-
May 2021 by Jesse Parish
Jeff Kaiser and the Americom Imaging Systems Inc team has been a pleasure to do business with. Our current machine has been one of the most unproblematic machine I've ever leased. Jeff reaches out a few times a year to make sure all is well and that we are still satisfied.
-
April 2021 by Verna Dunnigan
We at Trinity Financial Group are very satisfied with the experience we have had with Americom Imaging Systems Inc. Americom has taken care of copiers and/or managed network services for over 20 years. We would highly recommend them.
-
March 2021 by Becky Laubinger
Terrific customer service!! The rep always responded quickly to my call or email, was always courteous, and went out of his way to find solutions for our office needs.
-
March 2021 by Corey Kerns
Americom has a great leadership team and their entire team does a great job of helping with their customers’ needs.
-
March 2021 by Michael Solom
Americom has consistently provided stellar service and their knowledgeable support staff are friendly and efficient. Onboarding and implementation is well thought out, planned and seamlessly executed. Jim Broderick is always quick to respond and doesn't stop until the customer is completely satisfied. I highly recommend working with Americom to those looking for an amazing experience!
-
March 2021 by Keith Ceriotti
Americom has provided our company with excellent custom service and reliable equipment. The staff is friendly & professional. I would recommend them to everyone.
-
March 2021 by John Klinger
Their attention to detail and dedicated professionalism is awesome. They also helped us think "outside of the box" to come up with a better solution than originally planned. They won the RFP for our school and have done a great job with everything from removal of the old copiers, to setting up the new copiers to training and follow-up on our satisfaction with Cannon copiers. I would highly recommend the use of their services.
-
March 2021 by David Scheibal
Americom has been taking care of all of our copiers across the state of Illinois and into Missouri and Indiana for several years now. Their customer service is second to none. I highly recommend Americom.
-
February 2021 by Brian Wuertz
Americom has been taking care of our copiers and managed network services for many years. They always provide professional, timely expertise whenever we need it. I cannot say enough about the quality service they provide. I would highly recommend.
