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December 2023 by Angie S.
When I had to move unexpectedly the first company I called was All Star. I used them for my move in 2016 and was more than pleased. Of course I went to the office to talk with Kathy and as before she calmed my anxiety and assured me they would be there for me. Move was scheduled 12/11/23 9am. They called and said they were on the way and arrive at 9am sharp. I ordered 3 men and luckly Matt the owner was one of them. The move was seamless, and 4 hours later all my things were in the new apt. These men were professional, kind and focused on providing the Best service ever. Of course I adore Kathy, who happens to be Matt's Mom. Family owned and operated business that's a credit to our community. This is the ONLY Moving company I'll ever use....They also do out of State moves.
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October 2023 by Bob B.
Let's just be really honest, moving is stressful. The planning, packing, paying for it all can be one of life's most difficult moments-even if you are heading to new opportunities and adventures. I consulted Yelp, submitted a request for a moving bid and Matt H. from All Star gave me a call. From the start he asked the right questions, he came over and walked through our home, he made careful notes and he explained in detail what his company would do. We had other companies come in and offer bids as well. Matt worked harder, was more communicative and realistic and his bid was on par with the others. But...here's the best part. Our posessions would be on a dedicated truck-not mixed in with other stuff piled on a corporate semi and we would be loaded and unloaded by Matt's team and our stuff would be delivered within a days time...not 10 days later. We went with All Star Moving and I'm super glad we did. Matt and his guys were professional, polite and hard working. They dispatched a team to our storage unit and picked up the extra stuff we had in our 10x10, they checked, double checked, wrapped and padded and stacked our belongings securely into their trucks. Matt's guys were polite-fun to talk to and personable. They were careful and conscientious. I can't say enough good things about Matt and All Star. Look, moving is stressful, choosing the right crew to get your stuff where you need to go is a big decision. You may feel, like I did, that the choice is a perlious decision and risky. But...you can choose a proven company, that's local, that hustles and that takes their job seriously. Go with All Star - I would 100x over again, not that I want to move anytime soon. Thanks Matt and Crew!
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October 2023 by Emily Carter
You absolutely are not going to find a moving company like this. The owner Matt goes above and beyond to help no matter the size of the move. We needed a large item moved in our home prior to our scheduled move date and he arranged two of his crew to come on a Friday evening to help. Who else is that accommodating? His crew is so nice and skilled; they really take time to make sure everything is treated with care and concern. The price is also not what you are going to find with larger companies. As much as everyone hates moving All Star makes sure it is completed in a timely manner and takes the stress out of it. Don’t waste your time with other companies All Star Moving are simply the best!
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October 2023 by Christi Henry
My husband and I hired All Star Moving for our move yesterday, and I don't think I can even describe how happy I was with how everything went. In the past, we've always just moved ourselves with the help of friends, but we've had some health issues lately and needed help this time. I was so nervous to let people I don't know move my most important things, but they were absolutely wonderful! We filled out the paperwork when we scheduled that listed our items, # of boxes, etc. and were quoted a fair price for two movers and the truck. Moving day, they were running about ten minutes late, but called to let us know, and honestly, it was great, because we had overslept. The two guys that showed up were both great, Brandon and Lochlin. Brandon I think was still getting his feet wet in the moving business and seemed a little stressed with the workload, but he was very nice and got the job done. Our couch is SUPER heavy, I felt guilty even having it moved, but ya know...it's our couch, so kinda had to happen. I still can't comprehend how two people were able to move it, but they did an amazing job.The other mover, Lochlin. WOW!! I cannot say enough nice things about this young man. I have worked in the customer service industry for over 20 years, and Lochlin BLEW ME AWAY with his professionalism and overall casual, calm demeanor. When they pulled away from our house, I told my husband that I wished I could call his parents and tell them what an amazing job they did raising their son. He kind of took control, helped Brandon learn the best way to do things, was encouraging to him when things got stressful; positivity literally floated in the air around this kid and that is a rare find nowadays. It may sound corny, but it's true, his upbeat attitude made me feel so much more comfortable about our belongings being taken care of. They wrapped each piece, either with saran wrap, a quilt or both. Lochlin was very communicative about any questions they had. I was super impressed when I asked about them moving my jewelry table, which is quite fragile and a handmade family heirloom, he told me he thought it may be safer to move it in our SUV, but then offered to quilt, saran wrap and load and unload it for us from our car.I could go on and on, but I'll wrap it up by saying that if we ever hire movers again, it will be All Star Moving without question. I also hope that Lochlin wins employee of the year and a fat bonus, because he deserves it!! Truly one of the most sincere, respectful people I have worked with in a long long time. It was very refreshing to be reminded that people still care and value good work ethic.
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October 2023 by P M
Used this service to move some sensitive items and needed professional, discrete service. All Star was extremely attentive to my needs as a customer and even got the job done earlier than quoted.
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September 2023 by Misskatie2752
Great company. Easy to schedule the move. Movers were on time and moved items seamlessly. Would recommend for any businesses or residential- we will use them again!
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September 2023 by Jess Parrett
Repeat customer here. Every time I've hired them, they were quick, polite and moved my items without any issues. Highly recommend.
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September 2023 by Darin W.
I had a great move with all star. They were quick to respond to my yelp request. The quote was slightly lower than some others. Then during the move there was a small staffing issue but the owner came and helped finish our move to make things right.
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September 2023 by Paulette
I used this moving company eight years ago on a move from Louisville KY to St Louis MO and all went pretty well so I decided to call them again for a move of less than five miles. I don't even know where to begin but here goes.I had a quote for what I was moving of two people, one truck, four hours for $800. The second guy showed up with a smart mouth, an attitude and walked off the job one hour in; they eventually got two guys from another company to finish out the job which ended at 9:00 pm and cost me an additional $350 because there were three and not two guys. They didn't put the bed together correctly and had to come back, take it apart and put it together correctly; the tv stand the same; they sat my fairly new couch on its end in the dirty truck with nothing under it; they broke the glass, trying to hurry, on a korean doll case; they absolutely destroyed my Mother's brass lamp and they left trash out in the street.They give you ONLY 48 hours to find all the issues, broken items, etc. which is impossible for this 76 year old lady to do. I didn't find the lamp until a week later and I've been sad since. I don't know what happened to this company other than the owner isn't moving anymore and if it weren't for Eric there would be no saving grace for them.. I will never hire them again and I wish I could go back and hire someone else for this move that took 11 hours but was quoted for four hours. It was a NIGHTMARE!I forgot to add that the original guy, Corey, said if I didn't pay what he said I owed he would call the police; I should have called the police for what they did to me and put me through. It was not handled right from the start through the end. Very poor Management, Customer Service, follow-thru, etc.
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August 2023 by Tom Moore (Doc’s)
Moving can be stressful and disheartening. All Star moving made this the best experience possible. I have used moving companies on 8 different occasions. This was beyond the best experience. We had to reschedule the move twice due to unforeseen circumstances. They were very understanding and accommodating. They take pride in what they do. They treat your property with the utmost respect. They were very detail oriented and friendly. I will refer them to everyone. Last but not least… The price was very fair. Kudos to the All Star Moving team. I don’t want to move again, but if I have to, I know who I am calling.
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May 2023 by Mary B.
I am writing to express my gratitude for your exceptional service during our recent move from St Louis to Chicago. Kathy and Eric were so responsive in getting us a quote. Eric did a walk through of the space to give us the fairest quote (which was very reasonable for all their services). My husband and I were thoroughly impressed with the All Star team consisting of Eric, Corey, Derrick, and Austin. They were phenomenal and exceeded our expectations in every way.The team was highly professional and took great care in handling our belongings (especially the flat screen tv's). They were efficient, punctual, and went above and beyond to ensure that everything was packed and transferred safely. The entire process was seamless, and we would highly recommend your company to anyone in need of moving services.In fact, we were so satisfied with your service that we recommended you to two of our friends, who were equally as delighted with your services with their move from STL to Chicago. We also referred you to my mother, who was overwhelmed by the professionalism and care that your team displayed during the move.We truly appreciate the hard work and dedication of your team. Your commitment to excellence is commendable, and we are grateful for the outstanding service that you provided. Thank you for making our move stress-free and smooth! We would recommend this team to anyone!
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May 2023 by Mary Edmond
I am writing to express my gratitude for your exceptional service during our recent move from St Louis to Chicago. Kathy and Eric were so responsive in getting us a quote. Eric did a walk through of the space to give us the fairest quote (which was very reasonable for all their services). My husband and I were thoroughly impressed with the All Star team consisting of Eric, Corey, Derrick, and Austin. They were phenomenal and exceeded our expectations in every way.The team was highly professional and took great care in handling our belongings (especially the flat screen tv's). They were efficient, punctual, and went above and beyond to ensure that everything was packed and transferred safely. The entire process was seamless, and we would highly recommend your company to anyone in need of moving services.In fact, we were so satisfied with your service that we recommended you to two of our friends, who were equally as delighted with your services with their move from STL to Chicago. We also referred you to my mother, who was overwhelmed by the professionalism and care that your team displayed during the move.We truly appreciate the hard work and dedication of your team. Your commitment to excellence is commendable, and we are grateful for the outstanding service that you provided. Thank you for making our move stress-free and smooth! We would recommend this team to anyone!
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February 2023 by Dave Coffey
BEWARE!!!! Their employees damaged my property and upon contacting the office I was told by Kathy that its not their problem and refuse to pay for the damages! This is one company I would definitely avoid! And what happened was that their employees did not clean the ice off of the top of their box truck and as they where traveling down highway 55 the ice broke loose smashing down on my truck with such force that it sounded like a car accident cracking my windshield, breaking my side mirror and also breaking my wind shield wipers. the driver refused to pull over so I immediately called the office and that's when Kathy said that they are not liable because I couldn't get the driver to stop. how do you make a driver stop on a highway? The two men in the vehicle just looked over at me laughing! not a company I want to deal with! Just Beware!!!! Very unprofessional! And no I was not a customer but if they can cause damage to another's property without thinking they have no responsibility I wouldn't trust them to move anything! not a trustworthy company!
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February 2023 by joshua avigad
The guys were really good at moving good wood furniture. They first put a moving blanket on, then they wrap it up with the clear plastic. In addition, they were thoughtful and hard working. Appreciated their efforts.
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December 2022 by Shelly DeAtley
We hired All Star Moving to load our moving truck when we were moving out of state. If I could give more than 5 stars, I would! They arrived early, were very nice, worked fast and were very careful. Made a stressful moving experience great! I can't say enough about how great they were.
