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January 2024 by rhonda haynes
I do Not like US Bank as a rude, especially the one by the Belt and Fredrick they are rude from Management to tellers. BUT THE US BANK AT S. BELT AND PICKET MAKE ME FEEL LIKE VISITING FAMILY THAT YOU REALLY LIKE. I would recommend them WHOLEHEARTEDLY. They are what a bank should be.
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July 2023 by Ricky Newland
I just moved here in St. Joseph Missouri. I have banked with US Bank for over 20 years. Every once in a while I stop in this branch location. I have always been treated good. Thanks ?.
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May 2023 by Karrie Jackson
Always helpful and pleasant. Looks out for you if things don't add up. Scamers beware. :-)
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April 2023 by Carolyn Lamb
Staff are always very friendly.
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January 2023 by Mike Fixley
The service at the drive up at this facility has a lot to be desired. We have banked with this bank for years and this facility has really taken a step backwards when comes to service at the drive up. It's a joke. Upper management really needs to take hard look at how this facility.
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October 2022 by Jamaisa Lance
U.S. bank has had my friends bank account on hold for almost two weeks and have shown no concern to get it figured out. The negligence this company has for its customers is just baffling.Mind you my friend has all of the correct information to set up a bank account and to use it, U.S. bank has failed to submit the information to corporate until today! This is beyond ridiculous. Once my friend gets her money she will be closing the account and taking her business else where. I am honestly disgusted that I even recommended this bank for her. -10000/10 do not recommend using US Bank!Sincerely,A very angry friend and loyal US bank customer
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May 2022 by Jamaisa Simpson
U.S. bank has had my friends bank account on hold for almost two weeks and have shown no concern to get it figured out. The negligence this company has for its customers is just baffling.Mind you my friend has all of the correct information to set up a bank account and to use it, U.S. bank has failed to submit the information to corporate until today! This is beyond ridiculous. Once my friend gets her money she will be closing the account and taking her business else where. I am honestly disgusted that I even recommended this bank for her. -10000/10 do not recommend using US Bank!Sincerely,A very angry friend and loyal US bank customer
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June 2021 by Angela Sonderegger
Terrible customer service! Never had difficulty making a deposit for someone until today...at 2 different locations. Glad I do not bank there and would not recommend it!!
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June 2021 by Renzo Cheever
Best US Bank location in St. Joseph.
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May 2021 by Mark Shelton
I make a deposit at all the other locations with out showing my ID. I don't get it. I have bank with First National all the way through Mercantile and now US bank. 30 plus year. Its disgraceful to have to show your ID to make a deposit! So now your calling me a criminal! I will not leave my email or phone number and i will be leaving us bank in the near future.
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May 2021 by Vanilla Starfish
Don’t waste ur time with these unprofessional people
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November 2020 by Elizabeth Jones
I needed help with a transaction by phone because I’ve moved to a state without a US Bank branch. Thankfully I remembered the quality service I’d received at the South Belt location when I lived in MO. Today Monica and Shelly provided that same excellent customer service and were able to help me successfully complete my transaction. They are friendly, professional, and deserve high accolades for their customer service!
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November 2019 by Logan Reed
This is a two star bank and if I banked with U.S. Bank I would not go here. I'd driver further up North. Talk about slow.
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July 2019 by Sherri Stevens
Haven't had a bank account in many years. They made me feel at ease about putting my money on my account. 5*
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July 2019 by Eta Arrey
I had my first BA with them in 2008 and till date their customer service has always been fantastic
