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March 2024 by Nicole Allen
Called and spoke to customer service they were very nice. Very knowledgeable and weren't trying to talk me into their biggest package, only what I thought I would need and I could upgrade later if need be. They sent someone out to see if we had good line of sight for service. Unfortunately we don't. we can't get service currently. Still one of the better places I have spoken with in town.
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January 2024 by christina barker
Very nice and knowledgeable customer service
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October 2023 by Jacob Parker
Im spending like 100 dollars a month for wifi i barelly get to use when i want to play online i cant when we call to get it fixed some dude named bill tries to help but he dosent and when u do fix my wifi it only works for a week than stops my freind lives in a motel and his wifi is better than what your selling. Thats sad
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June 2022 by Darin Throckmorton
Good reliable service, fair pricing, and the staff is friendly
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January 2022 by Marlin E.
Our Internet speeds rarely reach the published speeds and when they do they are not sustainable. I have called many times as have my neighbors but it still has not improved. Communication of outages is horrible as is the responsiveness of the technicians. If we had another option I would leave tomorrow.
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December 2021 by Harrison S.
Just very very bad service,I thought talking to SuddenLink was a pain but this is just ridiculous,It gets fixed but who knows for how long? Day,Week,Month if I'm lucky then right back to nothing,I've switched back to SuddenLink and would say stay away from here if you can
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November 2021 by Christy McGuire
We have been using St. Joe Wireless for almost seven years. We are able to play games online, stream movies and zoom for work. I love that there are never any "hidden costs" and I always can speak to someone in person, immediately, if there is an issue or if I have a question.
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May 2021 by Cory Crawford
Internet isn't blazing fast but it let's you get done what you need done and customer service is good.
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March 2021 by Wade Dickson
I had 3 MBs download speeds and could not even use zoom if you can get a different provider DO!
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December 2020 by John P.
Internet constantly goes out,You'd think it runs off a fat dude in a hamster wheel who has to keep taking breaks,Unfortunately I don't have any other options but I think Dial Up in the 90s worked better then this and I wish I could time travel just to go back to slow internet
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November 2020 by Andrew K.
Absolutely horrible customer service,Spoke with a guy named Bill who was the Rudest,most vulgar and quite frankly stupidest person I've ever had to talk to on the phone.Told me to "Just get a new router" every time I called because our internet was out and 3 new routers later still had the same problems.Save yourself and go with anyone else if you can!
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August 2020 by Corbin Vieth
Called 4 times for a site survey. Repeatedly did not show up if they ever do show up I will not be getting their services.
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September 2018 by Jason Words
Would not recommend their internet we are getting around 1.4 megabytes per second. If you can get Suddenlink in your area I would definitely recommend them over st.joe Wireless. With Suddenlink you can get around a hundred megabytes per second for around $40 a month which is a huge Improvement over st. Joe Wireless.
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September 2018 by D Simpson
Hands down the best internet provider in the Saint Joseph and surrounding areas.
