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October 2023 by B. E.
The staff was amazing! Answered my questions and helped me get the products I needed, but not more than what I needed. 100% positive experience!
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October 2023 by Joanie Miller
I had easy shopping, and friendly staff
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August 2023 by Jennifer Hess
They never have my nail glue in stock. Had to order from the website
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February 2023 by ANGELA CLARK
SPEND THE EXTRA $69 and buy a different brand.Came in today to purchase extensions. Reviewed them as much as one can in store. The length and color looked decent. Purchased my $189 extensions. Got to the car, opened them to see they looked like something you would order for Halloween, low quality- there were no grams identified on the exterior of the packaging. I can understand Sally’s having to have a pretty strict return policy. However, I had them in my possession less than 20 mins and could not return them. The very unhelpful, snarky, and rude representative informed me that’s what all extensions look like. Sorry miss mam, I have been buying extensions for nearly 10 years and never seen them look like such poor quality. She proceeded to tell me the extensions she had in were the same, clearly not the case. She also said she too had been buying extensions for years and that’s what they all look like. I told her I felt sorry she had been spending her money on such poor quality hair. Rather than being helpful and trying to assist an unhappy customer she tried to convince me that I was wrong and wasn’t seeing what I was seeing. Never again will 1 cent be spent in this store. Yea be more thing, she called her manager while I was on the phone with their “customer support department”, basically crying over my hard earned $189 asking for even a store credit. She said to her manager so I could hear “yea I told her that’s what they all look like”. You know those people who speak to speak and not to listen, empathize and problem solve.
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December 2021 by Katrina Nuzum
Came to buy some products for my autistic niece who recently had her hair fried at a salon. Worker was super nice, but had a store rush and I was quoted a sale price. After ringing up it was way above quoted price and assistant manager had them give me some weird generic stuff instead, so I left.
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September 2021 by Samara Wadi
Great staff got everything you need!!
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July 2021 by Bryan Richardson
Fair service
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May 2021 by Cindy Carl
Been out of tanning lotion for a long time don't understand why they haven't got any
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May 2021 by Amber Lynn
Please stay true to your hours posted online for Sundays or revise them. Drove 30 miles specifically to go to Sally’s just to find out your hours for today are incorrect online.
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April 2021 by Alleah Freeman
Always friendly, knowledgeable staff! I have always gotten answers to questions about products when I have them, and they have happily offered to dig through boxes from truck when out of product that they knew had arrived earlier in the day. This store is typically my first choice.
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March 2021 by Jerry N
Went with my wife, clean and organized store with helpful employees
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January 2021 by April O'neil
Staff is always very friendly and helpful.
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August 2020 by Brey A.
I have went here multiple times 30-15 minutes before closing to quickly grab some things needed to do my nails and the doors are locked. They seem to not follow the store hours on the door.
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June 2020 by LEANN COOMER
Staff is great. Store is clean. New trending products.
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May 2020 by Tammy Mackernan
Only place I can go to get my hair products....saves me a ton of cash