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March 2024 by Kaytlyn Thomas
LET ME TELL YOU - these gentlemen go above and beyond! My family & I are moving back to the area and learned that our rental home wasn't furnished with a stove. After being cancelled on by Home Depot on my order, I started to panic as I'll be moving into the home in three days!I called Riley's and spoke with Chris - after hearing my sob story [lol] he let me know that he had what I was looking for - had actually just gotten it in the store the day before. He learned of the urgency of my situation and put all other work aside to ready this stove for us; making sure it was in working order and cleaned inside & out.Not only is the customer service impeccable; but the price for the item was 1/2 of what I was looking to buy new, of same quality and about $100 cheaper than a competitor company in town.HANDS DOWN, IF YOU ARE LOOKING FOR QUALITY IN PRODUCT AND CUSTOMER SERVICE THIS IS YOUR PLACE!! :)
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February 2024 by Ashley
Maytag sent a different company out to work under my warranty. That company broke my dryer more! I called Riley’s to come out and they had someone out as soon as they could and got my dryer all fixed up! Great service and nice people.
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December 2023 by S Worly
My washer broke, next day tech came out. Of course needed to order parts, so would be week before repair. But called me later that evening, found the part and the tech fix on his way home for day. Awesome service. And very reasonably priced. Will differently use Riley's again.
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November 2023 by Brigida
The staff at Riley’s were helpful and friendly people, as well as knowledgeable.We needed a stove top burner and Riley’s had just what we needed. They are highly recommended.
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October 2023 by Kelly Metcalf
My husband called Rileys about our old Roper stove from around 1951..the oven hasnt been getting up to temp and food wasnt baking correctly..he spoke to a man named John and he directed us to his son Matt..he came down the next day and fixed it and at a reasonable price too...i would recommend Rileys to anyone needing repairs...Matt was extremely nice and knew exactly what the issue was and thankfully it was fixed so i can bake again...Thank You to John and especially Matt for saving Thanksgiving because i was getting worried that i would have to check into a different stove...i cant express how thankful i am...??????
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September 2023 by Mike Holden
Recently had refrigerator that was not cooling property. They were promptly able to have a technician make it to the location to service the unit. After prematurely thinking the unit was still not cooling properly, we had put them on notice as to the concern. Before I could call them back the next day to let them know that all was well, they took the initiative to call me to make sure all was well!!
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July 2023 by Kimberlee Ritchey
We're new to St Joe and trying to find reliable services seems to be a challenge. I called a few places to get my fridge looked at and no one could do it. Riley's was on it within 2 days. Travis did a super job. I highly recommend Travis and Riley's for any appliance needs.
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May 2023 by Lance Wheeler
Chris and team were able to do what the chain stores could not. We called on a Sunday about a hot water heater issue and on Monday we were up and running and at about 1/3 the cost of what the chain stores were pricing us at.
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May 2023 by Lanna Trembath
Came to them with a problem. They tried over and over to help me! Great people to work with.
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April 2023 by Mindy Birch
Wonderful, honest, sincerely helpful folks!I bought a washer/dryer, fridge and stove from Riley's and they're all perfect! No need to buy new; Go To Riley's first!!For repairs, too! Travis is a delight! Honest and extremely knowledgeable!
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March 2023 by ELISE CLINE
Travis came and repaired our dishwasher. He did a wonderful job and walked me through everything. He let me watch everything he did and taught me a bit along the way! He was honest and trustworthy (and fast)!! He even had us get extra pieces of the flooring that was installed because the previous installer didn’t have our dishwasher installed correctly. He easily could’ve just pushed it back in but he fixed it for us, which was not at all something he had to even tell us, let alone fix. Highly recommend Travis at Riley’s for appliance repair!
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March 2023 by robert bangerter
Very quick to respond to our home to repair a malfunctioning clothes dryer. Responded in less than one hour and had it repaired in no time. Great service.
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February 2023 by Scott Clark
Best repair service I ever had. Chris and his staff are awesome!
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January 2023 by Norm Shafer
Friendly and very informative staff. Though they were out of what I wanted I will be going back. Prices were very good
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July 2022 by FoxbodyJosh
If you are looking for a clean and friendly place to buy an appliance, look no further than Riley’s they also have a 90 day warranty with every purchase as well. I will not purchase another appliance from anyone else.
