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May 2024 by Rising Thunder
Getting setup with a stoarge unit was very easy and a friendly process. The stoarge unit I recieved though had someone else's trash in it though.
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May 2024 by Aurora Otto
Dicoda was thorough during the process of helping me reserve a storage unit. Very pleasant!
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April 2024 by Belinda Dunstan
Shantal was awesome! She was patient and kind, and very knowledgeable. I will tell my family and friends to rent storage from Red Dot.
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April 2024 by Shari Combs
Unorganized & way to many "added fees" which made the $30 until almost $60. Total scam
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March 2024 by Candy Denny
I really like having the option to take of everything on line. But it was nice being able to talk to customer service as well for quick questions & clarification. Every one on the phone have been patient & professional & were able to answer my questions. Thank y'all! Outstanding job. ?
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March 2024 by Zachary Fetty
Moved in at night and place was well lit. Unit was clean and squared away. Online rental went very well.
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February 2024 by Rachel Munn
Was very nice and polite. Shamoya is a great CSR, I appreciate a kind and considerate person. Keep u the good work, treating someone as u would like to be treated will take u far. People pleasing can be hard at times but you make seem so easy.Thank u and have a blessed day!
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February 2024 by Sharon Clemons
Unit was clean. Just now moving stuff in so will give better more accurate review after having used the service longer.
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January 2024 by Mick Pal
I've been here since the previous owner that this big corporation bought out. For a 10 by 10, I paid around 70 bucks up to 2019. This place took over. In 2020, I was paying 90 a month. Now, here, a new year in 2024, I'm gonna be paying 140 every month, because "reasons".Ever since this corporation took over, I have had multiple thefts on my unit. No person is ever there throughout the day or night to deter theft. All you have is a kiosk now. To fool new naive people into getting a unit from them.Don't rent from Red Dot. Your stuff will get stolen since they don't have anyone at their office 24/7 to deter theft. And every year, their rates go up about 10 to 15 bucks, when there are cheaper and more secure locations with living people on site to deter theft.Avoid Red Dot at all costs. They aren't worth it. The original owners of this facility, I never had an issue with theft, as someone was always at the site. Now? Your stuff will get stolen, because all that's guarding it is a flimsy gate and a kiosk instead of an actual person.
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December 2023 by Cheyenne Younger
He helped me through everything I needed and was able to make my payment a little cheaper. Thank you for helping me out. Truly a blessing ?.
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October 2023 by Mark Fasching
Climate control units hallway full of dead bugs very dark on inside of units other than that transaction went smooth
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August 2023 by Barry Nouzovsky
Storage unit process is Super easy. Absolutely Love the 24/7 access. Actually have units in 2 different states just because of the 24/7 access.The St. Joseph location could di some work on the potholes and pavement tho. I had to creep super slow in thr UHaul van to try to prevent damaging my items on the long drive uphill to row N. At this location everyone enters/exits from the same gate then drives all the way to the bottom of the hill. Then you have to circle the bottom and creep all the way to the top teying not to damage your items in your vehicle. The unit I have in Mississippi has 2 entrances that also double as exits. But they have a sensor for exiting so you dont have to enter your code to leave. This is something else I don't like about this location. Having to enter my code again to leave.Price is right tho and easy to set up to rent.
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May 2023 by Joyce Belcher
Obtaining the rental was easy. Opening the storage space had problems. The door was heavy and would not stay open and this was dangerous.We are lucky no one was hurt. The driveways need repair bad.
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May 2023 by Edwàrd Hoefling
Replace to story your stuff!! Easy to get into and easy to get out.
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March 2023 by Stephen Chism
Love the storage United but the driveway is almost impossible to maneuver down with my low profile vehicle
