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December 2023 by Aaron Anderson
Thought they were just another store until I actually dealt with this place just once and I'm honestly a bit impressed. Through all of the holiday frustration surrounding the business from customers, and this establishment dealing with a little bit of my frustration as well, they still went the extra step for me. My motherboard quit working, they diagnosed the issue and called me within two hours of dropping of my PC, and ordered a new motherboard for me. The motherboard didn't show up within the estimated time given so they ordered another from a different supplier just to try and get it here sooner. That's the behind the scenes customer service that makes me lean towards small businesses.
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August 2023 by Nancy Betz
These guys are the best. Fixed my husband's phone for a very reasonable price
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May 2023 by Terry Washington
Lisa provides great customer service...And the food and cook are on point.... ?
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January 2023 by Zareth Wilson
CJ answered the phone in a timely manner knstead of expecting a message. Great start! He was very forthcoming and helpful on the phone. Being an advanced user and amatuer builder, I was immediately convinced I could trust these guys since I lacked the hardware to do the diagnosis that was needed. At the store, Chris opened a new box just to test my CPU and confirmed my theory that it was either the Motherboard or CPU. The CPU worked, they returned the PC as before, and only charged me $25 for diagnosis. Now I know what part I need and how to fix it. If I don't end up doing it myself, I'll know who to trust for the job.
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January 2023 by Sherri Lukehart
They did an awesome job and it only took them 1 day…
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December 2022 by Phillip Schildt
Walked in the store to find no one. Rang the bell and walked around for 30 min. Rang the bell again, waited 10 more min and finally left. Never saw a single employee.
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October 2022 by Andrew Green
The only place in town that had an old fashion PCI express Ethernet network card on the shelf. I plan on buying my next computer here. Low key. Personalized customer service. This will be my first stop for computer stuff from now on.
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July 2022 by Timothy Arnold
Went in to buy a laptop and got barked at for turning one on. Put a sign up. I'll spend money where people have a personality. On a brighter note I bought 2 computers there that work great, just wont buy a 3rd.
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July 2022 by Katie Chaney
Took my sons tablet to have a headphone piece pulled out and the staff was very friendly! Will definitely be returning in the future.
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April 2022 by Dylan D
They tried their best could have better parts in stock they'd make more money.
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February 2022 by Bernardene Jones
Great. They found the problem with my computer in same day we took it in and had evey thing ready to pickup the next morning,
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December 2021 by Kelsey Willis House
Wouldn't take anything here again! Took a perfectly working phone for a new screen, they broke part of the phone while repairing and I was sent on way with a completely non-working phone. Told it was a provider issue when it wasn't, it was something else they broke and didn't fix. No care given for a first responder being without a phone all that time either! Had to buy a completely new phone. I'd use caution!
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November 2021 by S R
My MacBook (according to google) gave me the “gray screen of death”. I stopped in Prolific Technologies and dropped off my computer. They gave me a phone call with a quote and it was fixed the same week. I didn’t price shop around because I was thankful to get it fixed at all so I’m unsure on how pricey it was for my services. Very kind guys there and quick work! Hopefully I won’t need them again but I’d definitely recommend them!
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September 2021 by Hammer Wolf
Brought a laptop in where the power button had been depressed in too hard. It would have been easy for CJ to say that it was impossible to get parts at that time and call it a day.Instead, he went the extra mile, took the computer apart and fixed the power button by hand. There are very few computer repair businesses that would have tried this hard.In the end the repairs were very reasonable and I'm very happy. These guys are the best!Don't hesitate to do business with them!
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August 2021 by MrDadGGsOnly
They're fast, fantastic attitudes, and affordable!
