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March 2024 by Marilyn Johnson
Great help from Amy with our bathtub purchase.
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March 2024 by M G
Disappointing experience for my 86 year old father in law. He purchased a washer and dryer from Menards. He then paid the $200 delivery/installation fee to have the appliances installed in his garage. Long story short, the drain hose was too short, flooding his garage. He now can't use his new washer because of this issue. I called Menards on his behalf and was told he needed to hire a plummer to fix the issue, and there was nothing else Menards could do. This is a great example of poor, uncaring customer service. He essentially paid an $extra $200 for nothing more than a flooded garage. Thanks, Menards, for your lack of caring for this elderly citizen who you didn't mind ripping off $200 he can't afford on a fixed income.
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February 2024 by Ty Wilson
You may or may not save big money, but where else in town can you get diet Shasta??
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February 2024 by Roseanna Ray
They always have what you need
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February 2024 by Daneth Weese
I won't buy anything from here. Bad service. Can't find an employee to ask a question. Only 1 cashier.
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December 2023 by Valerie Dahle
My husband missed a small item when we were bagging our purchase. I called to see if anyone had turned it in to the cashier. Rather than be helpful or simply explain policy, she accused me of trying to cheat the store, that they hasn't no proof I didn't have it.So my experience netted two outcomes: no honesty from customer(s) behind us in line, and an employee with zero people skills, and poor managerial skills/training.
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October 2023 by Aaron Clint
I’ve been to many different Menards and this one just has issues over the last few years I’ve been. Management hasn’t been helpful with disputes, given the choice I go to the store down south or a competitor.
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August 2023 by Stephony Hoppe
Helpful, friendly staff and huge selection of products.
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August 2023 by Katie Poston
My husband and I just bought a house and needed a fair amount of stuff, and we already knew we love menards. We went to the store with a list of things to get. We asked Hayden where one item was and he walked around the whole time with us finding everything on our list. We both thought that was the best thing in the world. It's hard to find help like that anymore. Thank you so much Hayden you truly are amazing!
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August 2023 by Mattallica
Great place to work. Watch out for customers as not all of them are friendly at all especially the so called karens who scream for management like the ones on YouTube.
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August 2023 by My Email
Most likely will have what you need. They have nice helpful staff. 11%rebate is really nice.
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June 2023 by Walter Nichols
Menards carries many more home improvement items than other places. I can always find what I need at Menards.
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June 2023 by Rylee Martin
Do NOT order Cardell cabinets through Menards! We have had three separate issues (island had no drawers, no sink support for our farmhouse sink, and a cabinet only had one pull out drawer instead of two). We had to take our cabinets to another cabinet shop to get them fixed (and drop more money) because Menards wouldn’t take responsibility for their mistakes. I will never purchase cabinets through them again, I hope you don’t make the same mistake we did!
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May 2023 by Mrs Gallion Adventures
Update: although our claim was initially denied, we did receive a full refund from the vendor the next day.Love the store but will not have keys made there. They use a vending machine that is operated by an outside vendor. I had 3 keys made, all were no where near cut correctly and they are useless to me. I filed a claim with vendor and my claim was denied instantly.
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March 2023 by Double U Jay
As a truck driver that makes regular deliveries not only to the St Joseph store, but many other stores, I like to go inside the store while getting unloaded and get supplies and whatever else I need while I'm on the road. I always like to find an associate before walking out the truck drivers door and show my receipt. 9 times out of 10, they say I'm good to go without looking at receipt since it's me approaching them. Sometimes they will look at my receipt. Today however not only did the associate look at my receipt and everything in bags, he also made a comment, "I want to make sure you didn't pick anything up on your way". It's bad enough Menards wants to look in the truck drivers cab when we're the ones delivering your goods, but after hearing that, I'll do my shopping elsewhere when I deliver.
