AmeriStay Inn offers a mix of experiences for its guests. Many find the rooms nice and reasonably priced, with some appreciating the pet-friendly policy, which includes a refundable deposit for pets. Housekeeping receives praise for their service, and guests have enjoyed the breakfast selection, including donuts. However, there are notable concerns regarding the staff's behavior, with reports of rudeness and unhelpfulness, particularly at the front desk. Some guests encountered issues like outdated facilities, cleanliness problems, and maintenance issues, such as mold and damaged items in their rooms. There are complaints about the front desk providing non-functional keys and a lack of resolution for guests’ concerns. While some guests had a satisfactory stay, others felt that the overall experience did not meet expectations, with recommendations to consider other nearby options.
Very nice room at a good price. Staff is VERY rude. I saw desk person arguing with a guest due to power outage & customer wanted a refund to go to a different hotelRooms: Room wasn't bad however it definitely needed a few repairs & updating
February 2024
The hotel have bed bugs I got bit all over my body the tiles were dirty the furniture is dirty A room from hell that hotel should be destroyed That building should be destroyed and rebuilt their bed bugs everywhereRooms: I should report them to the city as a health danger of the people.
January 2024
Filthy place. Cigarette smell in room. Ashes everywhere. Nasty nasty nasty. Not worth the $118.
