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December 2023 by Danielle Webster
On multiple occasions, we have attempted to take our kids to the children's room on Saturday. The posted hours are 8:00-12:00. Yet, we've gone and nobody is there. We have learned to call before going and yet again, we are disappointed. A big part of choosing this particular gym was the children's room. Yet it's rarely available during the hours it states it should be open. If this was a one time thing, I'd be understanding. But this keep happening.**edit to add: I did receive a call from Genesis regarding this situation. I appreciate the quick follow up and addressing the situation. I added a star due to this and will most likely re-review at a later date. Thank you.
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December 2023 by Kevin Crawford
Very nice personnel with all the equipment you could want for a complete workout. Weights, track, basketball court, clean locker room, etc. Gerard was particularly helpful in getting signed up.
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December 2023 by Annette Jackson
Wow they act like they wanna help you but then when you want to freeze your membership you have to give them a 30 day notice pay that month but not be able to work out because your account frozen then you pay 10 for the next 2 months so your membership is frozen for 3 months no working out but you pay near 100 dollars might as well just cancel the membership then instead of freezing it smh ?
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August 2023 by Austin Ptomey
Great gym! All machines were working and clean! Atmosphere is great with awesome people!
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August 2023 by carol heintz
Outstanding gym experience, very well ran and managed , help is excellent and has been very positive for me
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June 2023 by Catherine Jacobs
This place has deceptive pricing policies. They advertise low membership fees but tack on several other fees which make it expensive. The monthly membership dues end up being far greater than advertised prices. We set up a membership for my mother in law who lives in another town. When we went to cancel it because she was no longer able to utilize it, they made it incredibly difficult. There is no option to cancel online, through email, or over the phone. You have to go in person or snail mail a cancellation request. The customer service rep in the corporate billing dept was very unhelpful and inflexible. Do not give this place your money!
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June 2023 by Gerard Magpantay
I love the facility. The people are nice. They have clean restrooms and steam rooms. The pool is perfect for kids.
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May 2023 by Andrew Kunz
Parking lot is quite large so finding a parking spot is not difficult. The walking/running track is fine, but I wish they would have a directional arrow so everyone can walk in the same direction or switch between days. Gym equipment looks pretty up to date with only one or two pieces which were marked as not operational. The strongest part of this gym is their changing rooms, which connect to the swimming pool and whirlpool. I like their lockers, reminds me of the very fancy lockers at the Mizzou rec center. Keyless locks worked well. Only downside was that the first shower I came to the water pressure was only a trickle. The next one was very good however. I did ask a maintenance person to let them know and he came back to follow up with me to make sure he understood which shower I had the problem with which I really appreciated.I also tried their chocolate banana smoothie with a multivitamin infusion. I definitely did not like the smoothie, it has a bitter aftertaste. Might be the infusion. I wasn’t expecting it to be sweet but I don’t like the bitter aftertaste.Overall a pretty good gym experience.
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May 2023 by kathy holguin
It has everything you need. Great open atmosphere that really allows you to notfeelsmothered or in the way of other members. Wide variety of classes for pool and exercise plus so many other incentives.
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March 2023 by Sandra Hidalgo
VERY BAD OPINION!! They took our money in vane I just went two months and wanted to cancel so they asked for 200 fee apart took money for the last 30 days fee. In fact A clear way to take your money. Really DISAPPOINTED ☹️☹️☹️☹️☹️☹️☹️☹️☹️
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March 2023 by Kelly Garcia
We came here to check out the indoor pool! Ended up taking private and group swim lessons! My child has improved so much in her swimming because of the swim instructors! My daughter looks forward to lessons! The instructors are really invested in the children and making sure they are improving every lesson! There are also fun events they have had such as movie in the pool and game days in the pool, and you don’t even have to be a gym member to attend! While we don’t need it, they also have a great baby and parent class too! We also enjoy the aquatic classes that are offered! Being able to use the pool year around has been great! If you or your child need swim lessons, I definitely recommend!
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March 2023 by Rebecca Bledsoe
We just completed swim lessons for my 4 year old. His swim instructor, Matt, was AMAZING! We did 12 private lessons all 30 minutes each and when we started lessons, my son would not even get in the water without swimmy or jet pack on. By the end of our sessions, he now swims without any devices and all on his own like a little fish. The swim program and our swim instructor Matt far exceeded any expectations we had for lessons and I highly recommend!
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March 2023 by Matt Williams
Usually work out at the genesis in KC on boardwalk and it’s a bit outdated, But overall would recommend it to anybody. Decided to take a buddy to the one in St. Joseph while up that way and gotta say not great. Plates don’t fit barbells well at all, and then paid 20 bucks for a buddy pass for one day…. Can’t say I’d bring someone back with me.
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March 2023 by Leah Hodges
Charged me 375$ in less than a 45 day period. The month to month is actually month to month plus a month because you have to give 30 days notice. All these places have their own little scams.
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February 2023 by Magdalena Defoor
I've been working out going on 4 months. Never had an issue. Employees are very positive and friendly. It's a fun place to work out.
