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December 2023 by Mark S.
Terrible customer service. terrible billing and the absolute worst communication, and below average sub-contractors. If you go here you will regret it.
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November 2023 by Sara D.
a minute ago Eckards was phenomenal! From start to finish! Josh was such a pleasure to work with. So knowledgeable and trustworthy. As a first time home buyer everything was explained in a way that was greatly appreciated. If you are lucky enough to have John lay your floor, you've hit the jackpot. He went above and beyond and truly is an artist at wood flooring. And such a pleasure to interact with. If you're on the fence go with Eckards! The pictures are worth a 1000 words! Even more beautiful in person.
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October 2023 by Mark Scholz
Given one estimate, given a much higher bill right before work to be done then even higher bill and labeled “miscellaneous.” No explanation. Terrible communication and the only way work gets done is when it took so long I threatened to get a different sub-contractor. The worst company to work with as a general contractor and has a home owner.
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July 2023 by Joseph Boose
I’m a local Gc in the area. Steve’s been doing flooring all my life. Started installing flooring from carpenters flooring in Parkville. I got insurance cause Josh on the show room floor promised jobs for me. I got the insurance and my bank lined up for direct deposit, and never got any job. That was months ago. In the mean time with Eckards they forcing me to sell carpet at retail. 5 dollars a yard for 30 yards rolls and 9 dollars a yard for 8lb padding. I’m just a weak link and been doing flooring for 20 years and they are trying to get me out of business. They are trying to make me a has been. I haven’t made money all year and in their stores looking for work everyday
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May 2023 by Alexis Duty
We needed flooring for our bathroom and wanted to look at remnants first.. we found this business and we were in St. Joe anyways, so we decided to stop and see.. the gentleman that helped us showed us a great selection and helped us form ideas of what we wanted. He even let us know what we would need to install the flooring, and offered to find the items for us! We encountered three workers there and every single one of them were very nice and professional. We definitely will be returning there for all our flooring needs, even if it is quite a drive for us! We couldn’t be more happy with our purchase and the service there.
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April 2023 by Hank Just
Very large selection tile and wood for flooring or walls and a very knowledgeable group of folks to help you make a choice that's right for you.Excellent!
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March 2023 by Karen Williams
Very nice and helpful employees. Seems to be very fast installation dates. Great selection of carpets and other flooring
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March 2023 by Shelly Dice
Josh/salesman helped us pick out the right carpet for our budget. Very helpful
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March 2023 by Michael B
Great experience. Huge selection. Prices were good. Josh, you rock buddy, thank you!
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February 2023 by Jennifer Bowman
Josh took the time to explain differences between wood flooring types. Made recommendations regarding what’s best for pet owners in both wood and carpet. We feel more educated and able to make good decisions for flooring.
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December 2022 by Lee Murdock
We really appreciate Josh Nauman and Eckards patiently working with us over 10 months through the first visit to carpet choice to install and job complete. Installers Danny and Bill were great to work with and thorough with their install. The carpet looks great and the whole family loves it!
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December 2022 by Shanon Speaker
My husband and I visited Eckard’s to pick out carpet for our home. We left with that and much more! The options for carpet, wood, bathroom flooring, etc were endless. Josh took the time to show us all or our options and help us figure out what would be best for our home. Not only is he extremely knowledgeable in all things flooring, he is very passionate about his job and truly cares about giving his customers the best experience. We highly recommend Eckard’s and Josh to anyone with flooring needs. Thank you!
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October 2022 by Shane George
Employees were very nice even carrying out a rug for my mom
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October 2022 by Cheryl Burleson
Everyone's always very helpful when we go here.
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April 2022 by Justin Knapp
Will not do business here again. Installer was great, however the sales dept was not punctual, would not return calls for days, and never called to check in after the job was complete.