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December 2023 by Dustin Jeude
So first off, they never have donuts unless you hit them first thing when they open. And secondly, you have to watch this location with what they charge you. If you order a milk substitute the menu says $0.50, they double it and charge $1.00. when asked about it a few times they said "That's what we were taught to do". This is the only store I've visited that does this so who knows what other shady things they do. Just save yourself the worry and go-to the north belt location.
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August 2023 by Kelly Thomas
Ordered 4 coffees and 4 donuts on the app. When I got to the store, they had none of the donuts we ordered (were out by noon apparently) so I asked for a refund of our donut purchase price. I was told no, they couldn't do that. I asked for a gift card for the purchase price of the donuts. I again was told no. I was told they could put my name on a list at the store for a free donut next time but we were traveling through and don't live in the same town. There advice to me was to email the company and ask for my money back. This is completely unacceptable that I gave them my money and got no product in return and then they refused to give me any of my money back.
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August 2023 by Kelly T.
Ordered 4 coffees and 4 donuts on the app. When I got to the store, they had none of the donuts we ordered (were out by noon apparently) so I asked for a refund of our donut purchase price. I was told no, they couldn't do that. I asked for a gift card for the purchase price of the donuts. I again was told no. I was told they could put my name on a list at the store for a free donut next time but we were traveling through and don't live in the same town. There advice to me was to email the company and ask for my money back. This is completely unacceptable that I gave them my money and got no product in return and then they refused to give me any of my money back.
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April 2023 by Tj Marschel
First time in dunkin in 15 years and they didn't have any doughnuts. I placed an order on the app as a guest and I was told I could come back tomorrow. I can't cancel the order anywhere. I stopped by on April 15th. So I'm not driving 30 minutes from home to get 4 Doughnuts. So I have to go to town on Thursday the 20th and we will see if they still honor my order or not. If they do then I'll delete this review. Otherwise stay away from this scammy store.
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April 2023 by Gracie Walker
Staff is very disrespectful and simply act as if they can not be bothered.
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April 2023 by L Larry
When read the reviews I was stunned. I read a few Karen's and Brandon's lame excuses on their orders. Yo, go back around and ask them to remake it, and they will. I've never had a bad experience with this particular Dunkin. You guys are the best. I'm from Massachusetts, and there's a Dunkin on every other block. So, when I moved to St Joseph, MO by default I was so damn happy to find a few here. You guys from the South Belt store are friggin awesome!!!!!!!!
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March 2023 by greg greene
Terrible selection
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January 2023 by Jason Burkeybile
Typical daily experience of mediocre donuts this week. Straight from the freezer, thawed out, thrown into a box. Now if you want real donuts...Big Sky Donuts is where it's at!! Fresh made with more bang for the buck! ;)
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December 2022 by B-Ball Diaries
It doesn't cost too much to update your hours online and on Google to reflect the actual time you're open until. Google MAPS says 7:00 p.m. thank you for making me make a trip for no reason.
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December 2022 by Kimberly E.
The food is always good! The employees are always so nice! Would recommend every time!
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December 2022 by Dakota Davis
Might be "nit picking" a little bit but I have changed my review due to second drive through lane being closed. Only using the one backs traffic up on Seneca and belt hwy
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October 2022 by Perry Chilcoat
When the time saysClose at 7:00And they're all done walking out at 6:45I guess that an extra 15 minutes don't matter
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September 2022 by Joseph Boose
They always closing too early, coffee is really delicious, but price has jumped 10x in five years, what use to cost us 4.72 today cost 8.06 , so like the rest of the country living off DUNKIN delicious beverages, Dunkin’ Donuts has found away to Gouge the American consumers! They could literally put our coffee in a can and it not cost
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September 2022 by Tammy Branson
I live on this street. The employees or the store itself are not the problem. I go here occasionally and most of the time the lattes are good. It's the customers that block the street. I feel that something needs to be done so it fixes the problem. People are just rude! I just feel something can be done to keep their patrons from blocking people's way to get to the belt highway.
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September 2022 by Matt McDonald
Staff was argumentative when I told them the order they were telling me to pay for was the vehicle behind me.The food we ordered was cold when we pulled away from the drive through.
