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January 2024 by Alice Harless
I bought new lazyboy recliner @it has a clicking catching sound when releasing side level
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November 2023 by Brandon Church
Listen, I didn't even purchase anything. The store is clean, well put together, and has a great selection of high quality items. Troy Hayden, the sales manager, was extremely helpful and knowledgeable. Whenever the timing is right for me to get furniture, I will likely be back here.
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November 2023 by Robert Walter
Very nice furniture & decor stuff. Great customer services and care.
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October 2023 by Catfish Ogle
Salesman is very rudeThey didn't have item we wanted,said could order bit would take up to 3 months to get. I told him if had to wait that long I'd be better off to have the Amish make me one since I live near Jamesport. Salesman proceeded to tell multiple times the Amish didn't make furniture in Jamesport. I have been to the shop where they make log furniture and have seen them make it. Being called a liar to your face isn't a good way to get or keep a customer. I will never be back to that store to shop again.
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October 2023 by Tim O.
Saleman is very rude. They didn't have item We wanted, said he could order but wouldn't be in for up to 3 months. I told him if had to wait that long I would have the Amish by Jamesport make one for me. He repeatedly told me the Amish didn't make them at Jamesport. I have personally been to the shop where they make log furniture , and have seen them make it. I sure don't appreciate being told I am a liar to my face, not a good way to get or keep a customer. I will never enter that store again.
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October 2023 by Clarrisa Ingram
Very friendly and polite service. Salesman was not pushy. He actually listened and respected our needs and budget. They have a loyal customer in us for sure. Thank you Tom Richardson for all your help and service. Met the owner and he was super nice and very down to earth.
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October 2023 by deborah huntsman
Tom Richardson was our sales person, and he did an excellent job! We told him what we needed and he saved us a lot of time by showing us our best options! He was kind and friendly and very helpful!
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May 2023 by Robert Swope
Always have what my wife likes, always stand behind their products.Great financing to help also!
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March 2023 by Norma Wood
Great service and quality from shopping to buying to delivery!! Love my living room set!
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March 2023 by Kathryn Macario
We have purchased two furniture items from the Colony House since we moved to St. Joseph a few months ago. We have had wonderful experiences with the items, pricing and especially the customer service. Tom has been so helpful and very knowledgeable with their products. The delivery staff were amazing and so thoughtful. We highly recommend the Colony House for your furniture purchases.
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December 2022 by Ann Cecil
Your salesman, Ian Windsor, was helpful, pleasant and not pushy. We drove home and returned an hour later with our sofa cushion. Ian was surprised when we walked back in the door! We placed our order and look forward to receiving our chairs before Summer 2023!
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November 2022 by Lu Nelson
Shawn was super helpful and friendly. Informative and available, but not at all overbearing — my favorite kind of salesperson. I’ve been coming to Colony House for years now and it’s always been a good experience.
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October 2022 by Peggy Brimer
A great experience. Shawn Sanders showed us a wide variety of recliners and different fabrics. Let us look at our own pace. Would highly recommend place and salesman. Has not been delivered yet so can not speak of that service.
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October 2022 by Glen Shea
We found the perfect living room furniture set and Troy the sales manager was wonderful to work with. The delivery people are 5 star also. Padded our door jams before bringing in the furniture. They were very careful and place each piece right where we wanted it.Thank you Colony House.
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October 2022 by K Reed
Shawn Sanders is hands down the most knowledgeable person I’ve ever talked to in the furniture business! Couldn’t have asked for a better salesman!
