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March 2024 by Marsha Sheeley
Came to the store around 12:30 because I was out of gas. The doors had they were having a manager meeting until 1pm. Thats a ridiculous time to have a meeting through lunch hour.It was 1:10 and no one has unlocked the door yet. I called and asked when they were gonna unlock the door and the blk chick had a straight up attitude and was rude. I told her that I was stuck and needed to get gas and the pay at the pump option wasn't working. If you say you're gonna open back up at 1pm then you should open up. Needless to say, another woman knocked on the door and needed gas. She couldn't get anywhere else. They opened the door, took her money for gas and then marked im that they will reopen at 1:30pm. I found that to be very rude for the ones who have been sitting there waiting for them to open. If we would have known it was gonna be another 30 mins, we would have went elsewhere.That's horrible customer service in my opinion. Caseys will be going down once QT gets here.
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February 2024 by Heather Pollard
Wow. This place just keeps going downhill. There's always just one long line. Today, there was wet cardboard all over the floor, and blowers with extension cords hanging from the ceiling. Obviously, there was an issue with the roof leaking.They haven't had a working pop machine in ages.
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February 2024 by Debra Liberty
You charge almost 70 cents for a cup of ice when I bring my own that's a rip offWell I will not shop at your store anymoreHad surgery so in -30 degree weather you were trying to screw meShowing me what Casey's is about and their customers are not itI was going to spend money there I won't ever againWish you could give 0 stars
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February 2024 by Mitchell Bradshaw
Cash register girls were both rude and talking about a customer right after he left. They were working at 2pm on 1/8/24
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December 2023 by Sheryl Youtsey
Just ordered a pizza and 2 code red my dews. They gave me 2 citrus cherry my dews. I have been on hold for over 30 minutes and no one will answer my call! I will be stopping by there on my way home from work and I will NEVER order from there again.
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October 2023 by Mya Lynn
Went in to grab a donut and they didn’t have what I wanted so my boyfriend and I decided to go get actual food at sonic and as we were getting in the car the manager came out saying her cashier said I stole something. Immediately handed over my bag and unzipped my jacket. She said that lady had accused multiple people that day. That was an uncomfortable situation. This is the cashier who won’t let people leave because all she does is talk non stop
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October 2023 by Dave Ayers
Horrible! This place just went down the drain fast! Ordered pizza 35 mins later went to pick up and guy didn’t even have it started!! Had to wait another 30 mins in store. Soda fountain hasn’t worked for months, all other beverages empty. Pizza by the slice? Nope can’t get that either! Then you get to counter and woman won’t shut up, just keeps talking while people are 10 deep in line!! Get it together or shut it down!
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August 2023 by Melissa Dawson
I'm just wondering, why is it that these two Casey's in particular, south 22nd in St Joseph, and S169 hwy , NEVER have donuts in the morning? 22nd opens up at 4am , went in several mornings today at 6 am and not one donut!? South 169 hwy, open all night, 5 am... No donuts?! Not sure if they're short staffed but c'mon and hire some help, they're known for their donuts. It'd be like going into pizza hut , no pizzas ..lol. Seriously though.. y'all hiring? ? Other than that, Keep up the good work!
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August 2023 by Christy Randall
New very nice pizza always ?
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July 2023 by Lisa Stokes
Nasty and dirty.All exterior trash cans overflowing with no room for trash.Garbage all on the ground.Would not purchase food here that was not prepackaged.
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June 2023 by Stacey Arbuckle
Very disorganized. They had very little pop selection, absolutely no pepsi either in bottles or fountain. There were no trays under the pizza slices so when you picked up the pizza it was not supported.
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April 2023 by Bob T.
Revised Review after my vist Today 4-21-2023. I left a review after 2 visits during the past 30 days. I complained that the Store & Bathroom were very dirty and a mess. I also complained about the long line at the one and only register that was open. Today, the Casey's Store was a very different experience. The store had 3 registers open with no big lines. The store and restrooms were clean as they should be with a Casey's Store. Thanks for handling these problems. Customers Notice these things.
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March 2023 by Todd Frink
I have given this location several chances. Casey’s is known for its great reputation but this location is not serving that up. Very dirty location, have ordered food several times and received the incorrect order every time including no toppings on a taco pizza. Gas pumps are either missing a hose or you sit on the please wait screen forever. I believe this can be fixed by the proper management staff so I’ll go a different direction for a couple months and stop back to see if there have been improvements. By the looks of the comments and responses present this has been a problem for a long time and nothing is really being done. It’s time folks. There are a lot of customers waiting.
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January 2023 by Shay Lee
My pizza is always under cooked with raw dough ?
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November 2022 by Curt Claycomb
Pizza employee walked right by me didn't ask if I needed help to go get boxes
