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September 2023 by Ryan Swank
Service was fast, efficient and fair. I generally dread taking a vehicle to the dealer for service as the cost tends to exceed self or independent work. In this case the dealer was more than fair and passed on an opportunity to charge (as was applicable in the situation but not always recognized by the servicer) Very pleased.
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August 2023 by Sharon Cooper
I took my vehicle in for the software upgrade to ward off theft. Zach was very kind, attentive and thorough. He also addressed a couple other concerns and had one of his service people take my car for a drive. They performed a multi-point inspection and washed my car without charge. Great customer service!
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August 2023 by Brad Yantzi (Yantzi)
We went to a half a dozen dealerships & never really got the feeling that any of the salesmen cared to give an effort. Like we were supposed to feel lucky to be there. But at Anderson, Greg was amazing! He bent over backwards to fill our needs & wants. And he treated us like he was the lucky one to have us as customers.
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August 2023 by Katie Staiger
From Wyoming and was in Missouri for a work trip. Stopped to do car shopping and out of all the dealerships we visited Anderson Kia was the best. Very personable and easy to work with! We worked with Taylor and she was amazing!
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August 2023 by Jeremy Pugh
This was the best car buying experience we’ve ever had our sales person was top notch finance team was nothing less than stellar. I will definitely recommend to everyone I know to go check out Anderson Kia we were in and out of the dealership a little over an hour. If I could give them more than five stars, I would.
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August 2023 by Caroline N
Brought my Kia in for recalls. Scheduling was a breeze! The gal doing the scheduling was able to answer all my questions. When I didn't understand some of things on my paperwork I called and talked with a technician who explained everything to me. My car was finished quickly and when I went to go pick it up I was asked if I had any questions. Everyone was very helpful and knowledgeable.
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August 2023 by Cynthia C.
Ryan & Robert are most hardest workers I have ever came across. They went above and beyond to get my situation with KIA straightened out.I am truly blessed to have met them under these circumstances. I'm not even from St Jo & they treated me as if I was one of the family members.Thank you both so much!
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July 2023 by Rachel Velarde
I brought my car in for routine maintenance and the service dept. was responsive, respectful, and swift. They even offered me the use of an empty office so I could complete my online meeting while waiting.
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July 2023 by Angie Harper
Taylor was amazing! We chatted through text and phone. I came in the same day, did a test drive, got an amazing deal and was out with my new Kia in an hour or so.
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June 2023 by Carol Jordan
I am very happy with the job done on my 2015 Kia Sorrento. Being it was a recall on the knock sensory and no more light coming on dash and runs great too. Thank you guys very much on a great job too. Robert Wells that you and your guys too.
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June 2023 by Matt Ray
Taylor Amos was a very friendly, helpful, and a polite person. I stopped to look at a Subaru Outback. She was very informative even though I didn’t think an Outback was what I wanted, she took the time and provided information allowing me to form my own opinion. One of the most impressive experiences I’ve encountered during a three plus month long search for a vehicle.
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June 2023 by Karen Pennington (karenP49)
Car seems to run great I have had no issues since getting it back 5 days ago. It took a while to fix.. 2 months later I got my vehicle back, has to be a better process. It didn't take 2 months to fix just a couple days, it just sat without being touched for nearly 2 months. I'm just happy to have my vehicle back and mo more rental cars.
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May 2023 by JEANIE Crain
2009 Kia--Happy with Kia. Latest work was replacement of front struts. Professional, courteous, and timely with reasonable charges for parts and labor.This car has been consistently serviced by Kia. It has 140 thousand plus miles and drives like a new car.I was given personal attention and received a pattern of excellent communication.This car drives better than my second 2017 purchase of unnamed vehicle from another dealership.
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May 2023 by Dan Hunt
Best parts department in all of St Joseph and the surrounding area. Michael Hansen listened to my concerns, did everything I asked him to do, checked and rechecked we had the correct part numbers and he ordered what I wanted. When the parts came in, something wasn't quite right. He asked me to bring the parts and the car to him. When I got there, he came out to my vehicle and carefully inspected the components. He determined one of the parts was unnecessary. The schematic we looked at wasn't very detailed and is confusing. He gladly refunded my money and also checked for open recalls on my car. Thankfully he did. There is a potentially dangerous one. He set me up with a service advisor and I have an appointment booked to get that taken care of. Thank you for treating me with respect and taking the time to help me get the right parts
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April 2023 by mike potter
Noah H. was amazing!!He was very knowledgeable and patient with us. He explained how everything works and even installed our phones. Great service!
