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March 2024 by Chelsie Jolene
We had the best girl help us she was so kind and caring :)
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March 2024 by Jacqueline Walker
I arrived way early I ended up getting an early appointment. I liked that. I was handed an iPad told to fill out the paperwork okay no problem. I was making small talk with a lady who works there and lives in my area of town. I don’t know if she saw my denture cup and stuff, but told me not to glue myself to the iPad. I was trying to also move down the countertop because there was a couple behind me. On top of it I had to get my insurance cards out. I was told that my insurance wasn’t accepted there. Fine I had $238.00’s in cash well I was insulted again told to pick out of the $79.00 women frames. None I liked I had my frames picked out I know what I want. Regina was great and Tracy was good. While I was sitting in the front entrance chairs by the door next to a lady who was waiting for her husband to get done. He had glasses he was going to donate to the lions box. Well after the lady working there telling him to come back for adjustments when his wife looked that way the lady worked laughing said glasses not attitude. I got to go back to the waiting room done my eye test with Regina she was great and so was mark blackledge. Tracy was great too. I needed polycarbonate lenses so I paid in full with debit card. It’s okay judge me because I wore sweats and ride the bus. I know I looked like a bum.
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February 2024 by Matt Mackey
Very friendly, professional!
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February 2024 by Shanna Kilgore
Regina was great in helping me pick out my frames and getting the best deal
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February 2024 by Patrick Hemke
Regina was awesome. Super polite and very knowledgeable
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February 2024 by Terry Richardson
Regina was awesome. Great customer service!
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January 2024 by Kathy S. Redding
Regina was very helpful & kind while I was deciding on new frames. I was looking for one or two distinct styles to chose between, & she helped me look for styles that were close to what I wanted, and did not rush me. I was able to find a frame style & color that I was satisfied with due to her help. I would go back again to choose glasses from America’s Best.
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January 2024 by Heather Burton
Friendly staff, clean establishment. Many frames to choose from, good value for 2 pairs.
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December 2023 by Kayona J
Went there over a duration of 5 times in 2022 and maybe half of this year on several attempts to get a pair of eyeglasses. Idk, They pick and choose who they wish to give glasses to.. At the time my Insurance covered $300 worth of Insurance Money and would cover full costs of the eyeglasses, including a vision test which they have their deal of pay for a vision test get two pairs of eyeglasses, I used that deal or attempting and it was literally just enough as my insurance would cover it. Several different times they said my Insurance ‘was not valid’, when it was and the other 3 times I went there they kept charging me overcharges and fees that I shouldn’t have been charged for, so therefore I basically got turned away several times.. Then when they were willing to charge my vision insurance, they REFUSED to let me utilize my vision insurance and insisted on me ‘paying the full price out of pocket’ witch a soon reasoning.. Moral of the story, I tried for over a year to get pairs of eyeglasses and just gave up, it was so bad I was going to report them on the BBB website, but their not even listed on there.. I ended up just buying frames online after having to get my prescription order information from them.. If you’re like me dealing with this trouble or or weirdness, you’re ENTIRELY better off, not even bothering and finding better opportunities online, especially you can’t wait 2 weeks, which is what they always made me wait in the past the full amount of time …… Sometimes over that ………
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October 2023 by Patricia Allen
I have never been treated better. They really do care and listen. I have been struggling with my deteriorating vision. I've just pretty much quit sewing, quilting, because it is impossible to see to do a just I have set my standards for myself at. Thanks to these great people in getting a pair of glasses that will help me see. Thank you for the eye care that they gave me. My heart is so filled with gratitude. Thank you so so much. I'm blessed to have came there by all of you. Thank you Dr. Blackledge for checking my eyes so thoroughly and the compassion you showed me. I know a person's vision really is important to ask of you. And it is important for a person's mental health and you made me feel like I was one of your most valued customers. Thank you again...
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October 2023 by Ken Whitaker
Going to America's Best eyeglasses was the best choice I have made in a long time all the staff was courteous and very nice and explained everything to me and Jodi was great she helped me pick out a pair of glasses that actually looked decent on me and was one of the nicest people I have ever met a big thank you to everybody at America's Best especially Jody
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August 2023 by Rose Lillie
Americas best? More like Americas Worst The lady who took pictures of my eyes was very rude. I told her I dont want to pay extra to do a eye test were they dialate your pupils. She said you have to do this and if you don't do this right now the eye doctor is just gonna send you back which will slow me down. Also when I agreed to do the eye test she looked at me and said see I knew he would make you do it.Very embarrassing because this was in front of everyone even my bf did not like her attitude This is not a way to talk to a patient.Also the wait times were horrible took almost 3 hours to get done.
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August 2023 by Hayley Stephenson
one of the most unorganized places we've ever been to!To start out, we had expired eye contact solution given to us, resulting in my eyes burning so badly that I couldn't open them (it was expired for more than a year and a half). Then the assistant that works there, kept touching all over my contacts with dirty hands, only "washed" with water... My husband being new to wearing contacts, another assistant walked by as he was struggling to put his contacts in and stated, "Jeez, thought you would have already had them in." Which then, resulted in my husband giving up on trying and us walking out. Then we come back the following week, we were told that we could try contacts again...driving nearly 45 mins, leaving work early, having to tell the babysitter that we are gonna be late again, all to be told they can't do it because the doctor wasnt in. WOW! I 100% recommend not getting contacts from here! Walmart is just down the street! do it there!
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August 2023 by Tricia Rucker
This place is a joke. Don't dare make a appointment you will be waiting 2 hours after the appointment time so plan a whole day at this location and nothing else. Very bad customer service will not be coming back.
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June 2023 by Jacque Ellis
Horrible customer service and outrageous hidden fees. When you ask about why the price is so high and not what was quoted the staff was extremely rude and acted like I was stupid. Would not recommend to anyone.
