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December 2023 by Cassandra S.
Associate was very nice! I came in to pick up prescriptions As soon as you walked in, you were promptly created. The store is very neat, organized and clean. It's easy to find everything that you are looking for. If there's something you're looking for and unable to find it, there's always associates around to be able to help you. This is one of my favorite Walgreens to come to in the area because of the friendly staff. My only suggestion would be for name tags to be present. I feel awful when I get great customer service, and there's a survey at the bottom of my receipt, and I'm unable to give the employees the recognition that they deserve for going above and beyond or just being great.
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December 2023 by Sarah Wilson
The pharmacist called me cause he noticed the medication I was prescribed was related to another kind that I was allergic to, he then called my doctor and got them to prescribe something else. So glad he caught this!
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December 2023 by Claudia McHenry
Love this pharmacy! The pharmacist is really nice and they always try their best to fill my prescriptions in a timely matter and help me with any questions. If you need something done just ask and they'll most likely accommodate. My prescription is my responsibility so when I have a question or need it somewhere else I take the initiative and they get it done! Amazing service!!! ❤️
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October 2023 by Abby Long
The kind pharmacist spent time looking up a coupon code for me so I didn't have to spend $76 on my prescription. I appreciate it immensely
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July 2023 by Sassy Crab
Has gone downhill drastically within the last few months. I am not sure what is going on with all of these new employees working here now, but they have completely ruined my pharmacy. The wait times are now astronomical. You can't even make it through the drive thru within a reasonable amount of time and they are RUDE!! They can't figure out how to use the real RX along with your insurance. They keep taking my primary insurance out of the system everytime they use the Real RX on a prescription and won't say anything other than quote me several hundred dollars on my usual $10 prescription. Then when they put my primary insurance BACK into the system, I have to get my medication approved by my insurance AGAIN!! All because they cant figure out Real RX. I have been going to this Walgreens for 15 years, filling the SAME medication. Went through the drive thru as I typically do and was told the last time I had my medication filled was December of last year ? ?. I get it filled every month! The lady just stood there and bobbed her head all sassy like "next". Girl, if you don't keep looking or learn how to identify generic brands, you're not going to last in this business long. And now, my medication is delayed. Has been for over a week now with no further information and not one of the employees has offered to check to see if its at any other walgreens. I thought that is what they are supposed to do?? That's the type of service I've always gotten in the past. However, I just had a flamboyant hippie flip his hair and say " we ain't got, it's on backorder and idk when we'll get it". Awful. That should of been followed up with, "However, I can check to see if the medication is in stock at one of our other local pharmacies" but nope! These new workers are extremely unprofessional. I am for sure looking someplace else and telling everyone this pharmacy is trash. This is a huge inconvenience since this pharmacy is directly across the street from me and has been my go to pharmacy for years. Such a shame. Do better Walgreens.
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June 2023 by Brian Street
If you're familiar with Walgreens then this one is like those. ?
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February 2023 by Tracy Stricklin
My Doctor changed my dose but the pharmacist didn’t think I needed a refill. Doctor called in the refill on Tuesday. I didn’t realize until Friday when I ran out of my medicine that they weren’t going to fill it so I had to wait until Monday. I was out of medicine for 3 days. I don’t know why they never contact the doctor if there is a discrepancy. This seems to be the norm at this location. The pharmacy here does not look out for the patients well being or best interest. I know several other people that had to stop using this pharmacy because they were having trouble getting their medication needed to stay alive. This is not a pharmacy, it’s like a “fill it if we got it” warehouse or something. There is no caring involved. I will be returning to cvs for any further prescription needs
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August 2022 by Marilyn Gustin
Best pharmacy in st Charles! Very nice and patient people! I would never go anywhere else! 10 stars
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August 2022 by Jean Montgomery
They have a nice store and nice employees. They don't have any electric scooters or wheelchairs available. There are handicapped parking spaces.
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July 2022 by Mel A.
Store manager GARY was working the pharmacy drive thru & went above and beyond to assist me with my needs. Thank you!!!
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February 2022 by Andy W.
There drive through pharmacy sucks so bad! It's gotten worse in the past year or two. They are so slow, ignore you and never have your prescriptions ready on time! I'm so freaking mad !
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January 2022 by Thomas Askins
Okay just get some milk but it was clean and had a fast check out nice lady
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January 2022 by Carole Lee
Staff very friendly and helpful. Store currently being upgraded? Not to sure?
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June 2021 by M Matlock
Can be crowded and congested at times but good service and friendly staff.
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May 2021 by Pam Hayes
This store is much better than most. I have 1 right down street. They are not so friendly. Bridgeton store is great. Good job .