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March 2024 by Andrew Zwerlein
Always come here or O'Fallon.Get rid of the slot machines, that's absolutely embarrassing.They never should have been put in. Some of y'alls decisions are wild and it's the customer service of your dedicated team who keeps the customers.
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December 2023 by JOANN KOPP
Great employes. Always courteous & knowledge
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August 2023 by Total Annihilation Fitness
Friendly service and great juice prices. Good variety of vape mods and disposables
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June 2023 by Cole Coultas
Good juice rewards program. Staff is always nice and remembers my order.
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May 2023 by Adrienne Morris
I purchased two disposable ESCO BARS brand vapes from the St Charles location. I opened them both in the store and tried them before I left the store (which is always suggested in case it’s defective). One of the two vapes had a burnt taste and I let the guy know. His response was “there isn’t anything I can do if it taste burnt, If it didn’t work then you could exchange it”. I buy that brand all the time, and if it has a burnt taste, that means it’s a defective coil. I was HIGHLY disappointed and left the store. This was my first and last time in this store. I will not purchase any other products from them. It’s sad because I love to support small businesses. I’m only taking my time to write this review to help another patron and keep you from wasting your money.
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January 2023 by Sandy Sharp
I bought a smok tank there and a few months later the tank started leaking. I was not expecting an exchange just some suggestions as to what the problem could be. The guy with a tattoo sleeve said its the coil which I had already replaced. He then said i wasnt hitting it right. Ive been vaping for years and to say its a user problem is ridiculous. I took it to another vape store who took the tank apart and fixed the problem. You have poor customer service. I will be spreading my experience.
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August 2022 by Jaimie Rene
Prices are great on the equipment. On the price on juice is better than a lot of stores, which I only buy house made NEVER pre made but the problem I’m having is, the flavor.. time and time again I’m getting flavorless juice even after switching the flavor. My husband is new at vaping and he even agreed how to tasteless it is. So sadly I’ve switched back to Vape Mall. :-( Sorry StL.. love u guys just somethings got to give with the flavor mixing!
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May 2022 by Christopher Stevenson
This is a self-brand in house vapor shop. You will not find the typical brands you may already expect and look for. And trying new vaping related anything is trial and error. So for that reason I'm out. If you already know what you want, don't go here.
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May 2022 by Nick Martin
Will mislead you into buying mis matched and useless products if they can tell you dont know any better. Moment you step out the door, they refuse to exchange even if you realize you've been duped in the parking lot. Scammers.
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May 2022 by The Couch
Great staff and quality juice. Several flavors to choose from. Hands down the best vapor store.
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May 2022 by Thomas Nagy
Always consistent with juice orders. Knowlegeable staff. Fair prices. Always open as posted. No closing early because its slow like other places. Showed up 5 min before 8 (closing time) and still open to help with glass breakage on my vape. The guy stayed open to help clean it up put it back together for me.Been going there since 2015.
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April 2022 by Lorraine Reiter
They are pleased to see you and you feel so special. Love that they mix flavors as you order the juice.
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February 2022 by Jen R
First time here this past Saturday 02/06/22. I walked in and was disappointed they had very little premium juices to choose from, however, after speaking to the very knowledgeable and friendly staff member, I selected a small bottle of Green Apple. This is some of the best juice I’ve ever had and I’m really happy I went in. My only complaint is traffic, trying to exit, but totally out of their control.
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December 2021 by Abigail Smith
Super nice and explained things very well
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October 2021 by Ian Fischer
Friendly staff, good prices.
