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January 2024 by kathy davis
An early morning flood in our kitchen on Thanksgiving which then flooded our lower level made for a bad start to Thanksgiving Day. But not the required repairs have made by Randy and his crew; Deandre, George and Levi . The crew was attentive and kept us informed as to where they were in the process. The taping of the seams, painting of the celing, walls, doors, trim and installation of a new ceiling fan have been completed and it looks great.
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January 2024 by Stacie Markum
This was an awesome place to work for. It’s a shame that my health got in the way.
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January 2024 by Jane Cook
ServPro, in St Charles, under Project Manager Jason Wolaver, was so amazing to work with. His crew of Louise, Jorge and Wilson were extremely competent and professional. They all cared so much for us and our home, and ensured this whole remediation process far exceeded our expectations. Thank you!!!!! The Cooks
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January 2024 by NADINE HITT
I want to leave a review for the St. Peters, MO location. Our Project manager, Mark Prophete, and the crew who cleaned up our job, were very very professional, respectful, polite, and very hard workers. We feel they went above and beyond to get the job done exceptionally well. They were at our home 2 days. Friday and Monday. The crews were Lena, Will, Wills wife, and another male. The next crew was Will, Josea (I believe was his name). Mark also came to our home, which we very much appreciated.He was very respectful to the crew and vise versa. Please forgive me for not remembering the other names. I would recommend the crews with 5 Stars. Thank you to all of you. I would love to see them recognized and given a bonus for doing the best job possible. Nadine Hitt
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January 2024 by Alex Bopp
Quincy & Jason B. did a great job! Very professional and my ceiling looks like new!
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January 2024 by S Sully
Randy was a great project manager, very nice job of communicating. Levi was an excellent trades pro in all aspects as he restored our flooded basement that had required carpet removal, some drywall and insulation replaced, repainting and more.
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January 2024 by Sully Sullivan
Jorge and crew did a great job! Very professional, good communicator, efficient. Very good work! Jason was great too!Services: Flood restoration
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December 2023 by Margaret gierer
Servpro St Charles did an excellent job when I had water damage from a leaking water main pipe. They were prompt and very thorough, such a difference from the first company that I talked to! Mark P was my project manager and I can’t say enough about how helpful he was—listened to my concerns and answered all of my questions with great patience. He went so far as to handwring 2 baskets of beach towels that I was . using to build makeshift dam to try to limit water damage til drilling company could replace pipe. He was also there when pipe was being replaced, took photos and was very informative.The workers that did water cleanup, floor and dry wall removal, placement and removal of dehumidifiers and fans were were also excellent… prompt, professional and made every effort to protect the area of my lower level that was not damaged by leak. Mark and the other Servpro employees made a very stressful incident so much easier.I would definitely recommend using this company!
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December 2023 by Ray Keiser
Randy was great keeping up with all that was going on. Quincy and Levi was the team doing the work and they were spectacularWe will recommend Servpro to any one that needs their kind of service
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November 2023 by GusTV Schroeder
We recently had repairs to our home & fence due to storm damage. Jason B & Quincy made the process so easy. Their communication was fantastic. They were respectful of our families schedule, our home & even our crazy dogs. The work looks great & was done quickly. Hopefully we will never have to worry about storm damage again but if we do I would not hesitate to call ServePro again. Jason B & his team went above & beyond for us.
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November 2023 by Sarah Grigsby
Ebony and her team were extraordinary! They gave attention to all the important details. They were always punctual and respectful. We had a ceiling leak in our living room that was repaired, and the living room was completely painted. We are extremely happy with the end result!Services: Water damage-related cleanup & repair
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November 2023 by Austin Averkamp
Servpro did an amazing job with restoring my basement after I had a pipe burst and water damage. They were personable, reasonable, and fast to get the work finished.I highly recommend their services and Randy in particular was a joy to work with.Service: Water damage-related cleanup & repair
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October 2023 by Travis Wright
It has been a pleasure working with Randy, Quincy and Levi. They cleaned up my water mitigation issue and made my ceiling and bathroom as good as new. I hope to never need them again, but if I do this is the teamThanks guys!Services: Water damage-related cleanup & repair
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October 2023 by Jacqueline Coleman
Amazing! It all started with the project manager, Jason. We had a strong basement oder that we needed taken care of before we moved into our new house. He listened to our needs and laid out a great plan to help us. His team Jorge, Wilson and Liliana did an exceptional job. On the day of the cleaning, Jorge gave us hope that we had lost. We are now ready to move into our forever home. Thank you so much!
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October 2023 by Jeanne Thornhill
We had a leak in our kitchen. Jason the project manager was right on it and was very informative and walked me through every step. His crew Enrique, Javier and Tony were outstanding. They were all so polite, respectful, conscientious and worked extremely hard to clean up the huge mess I had
