Pet Supplies Plus St. Charles is a locally owned neighborhood store with everything needed for furry, scaly, and feathery friends. The store is always clean and in perfect condition, offering a great selection of products including toys, chew sticks, natural items, and made in the USA products. The staff is consistently described as very helpful, friendly, knowledgeable, attentive, and incredibly helpful. Customers are greeted promptly and appreciate that employees interact with their pets. The grooming team is amazing, with services like baths exceeding expectations. The store hosts adoption events, which customers love. While generally praised, one customer suggested more frequent cleaning of the grooming bathtubs between washes. Shopping is convenient with options for in-store, free curbside pickup, or same-day delivery.