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March 2024 by Willie deboise
Terrible customer service. Save yourself time and go to a different location.
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March 2024 by Brandi Beaver
Went in to upgrade my sons phone and it was the worst mistake ever I was lied to multiple times the service in the store and on the phone with customer service sucks everyone just keeps lying and messing up my account so I switched to a different phone company and im still having trouble with this company ???
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October 2023 by Monica Christmas
The store on first capital is the worst Metro PCS by T-Mobile I have ever been to in my entire life. I have had the worst experience with this store 4 times in row! At first it was with the same person so I thought maybe if I asked for someone else maybe it’ll be different… NOPE!!! Just horrible! The sad part is this is the closest store for miles and they only treat the Hispanic people good ? which is sad because my money spends just like theirs!! I’ve been lied to and charged way more than I should have on more than one occasion.
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August 2023 by Wesley Gordon
The girl in Wentzville tries very hard to help as much as she can. The girl in St Charles was sweet as well. They both could use more help. Sometimes short on phones but for the price you can't beat the phone service. Internet price is much better than Spectrum and all you have to do is plug it in and power up. Cut that cord from cable. Get rid of Spectrum and AT&T. You won't regret it. I promise you
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July 2023 by Google user
The girl in Wentzville tries very hard to help as much as she can. The girl in St Charles was sweet as well. They both could use more help. Sometimes short on phones but for the price you can't beat the phone service. Internet price is much better than Spectrum and all you have to do is plug it in and power up. Cut that cord from cable. Get rid of Spectrum and AT\u0026T. You won't regret it. I promise you
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June 2023 by Sherrisa Cloninger
Awesome guys
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February 2023 by Brandon Vogler
Came here 3 times this week 12-3 lights on but nobody is home, will be changing providers this is the third store I’ve tried
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February 2023 by Shana Whitehorn (Hazel Eyes)
They do not answer the phone during business hours. Very inconvenient location.
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June 2022 by Josh Britt
They could be a little more friendly
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June 2022 by Shadrick wagner sr.
Covenant frendly and the deals
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June 2022 by Demaris Ridgell
I had a horrific devastating experience at the North Oaks location a month long ordeal with my phone and it was still never resolved but after talking with the manager of this store CIRO expeditiously rectified my demise I'm so very grateful
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April 2022 by Greg Carrell
Ciro is very customer oriented and does an outstanding job resolving issues. Spent a day between customer service and the wentzville location with no resolution, Ciro had me in and out, situation resolved in 15 minutes. I will take the extra 15 minute drive to St Charles if I have to go back in the store.
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January 2022 by Jose Estrada
Love it they have the best help and catumer service ever??
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December 2021 by Gina Denson
Ciro.....hey that guy is PHENOMENAL!!! He helped me with everything that had to do transferring all pictures etc to my new phone. He gave me great conversation as well as unexpected laughter!!!! Superb customer service I tell you!!!! Ciro....stay at being great and don't lose it!!!
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September 2021 by Amanda the Flower Mommy
First of all let me premise this review by saying I was a very unhappy Boost Mobile phone customer. Boost Mobile head really complicated things but Victor and Ciro at this T-Mobile store powered through and got it fixed. Victor literally hunted through hundreds of phone models to find the right one so that I could use my trade-in. They're determined to make it work for you and are as friendly as anyone ever ask for. I'm now a happy T-Mobile user and so is the rest of my household. Thanks again, guys!
