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March 2024 by Carol Kassing
My appointment was timely and everyone was pleasant. After going over any contraindications I was given appropriate meds for my issue. I have been here a number of times. No issues ever.
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February 2024 by Sherri Bakalar
friendly and caring staff
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January 2024 by denise lombardozzi
after choosing a time online for an appointment, i waited in the comfort of my home until my time came. when i got there i didn’t have to wait, the waiting area was empty ( because of the appointment made in advance ), the communication was great and the staff was kind! i was treated for a sinus infection and all my questions were answered! highly recommend!
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January 2024 by Mike Turner
Close by. Made the appointment on line and was seen within 45 minutes. Can't beat that. Thanks for taking VA.
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December 2023 by Kayla Southerly
The 2 check in ladies went above and beyond for me. I walked in because online walk in time said 2 minutes but there were no save my spots available until the next day. They could see how much pain I was in and worked me into the schedule. From leaving my driveway, to being seen, diagnosed, antibiotics prescribed, and home was all of 40 minutes. I had this same experience and very short wait time this past summer when I was there and going back this time around was hands because of my first experience. Thank you, Mercy Go Health!
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December 2023 by Tammy Blackhurst
I made an appointment. I got in on time. The nurses took my vital signs and took down all the symptoms I was having. They did a couple tests then the PA came in and looked and talked to me then gave me a diagnosis. The PA gave me directions on the medications prescribed. Definitely would recommend this location.
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November 2023 by T
Mercy urgent cares are pretty much useless. Not sure what you'd have to come in with for them to take more than 10 mins talking to + looking at you. They were utterly unconcerned with a 104° fever when my fiance went in and I've had similar experiences with them. Go to Bell Health instead! We love them, their hours are just tighter.
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November 2023 by Angela Puhr
Our 19 year old daughter went here and was treated horribly! She had been sick for over a week and her cough was keeping her up all night, they said cough medicine would be called in, went to pick it up, pharmacy has no prescription. She called urgent care back and they said they would call it in again, which they never did. They were over all very rude to her and did absolutely nothing!!! Yet, they get paid! Such nonsense. Please avoid this location at all cost!
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November 2023 by Michael Cooksey
Went in for appointment today at 8:00 am Nov 15th 2023. I walked in without mask was asked to put one on after i had been there for 15 mins already. I said no thanks and walked out! When will the madness end!!!? I then drove down to Concentra and was not asked to wear a mask.
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October 2023 by Claudia Mary
The staff was extremely rude. I had called because I had a hit my head and they said that they would get me an appointment and to look at my head and so when I came in, I could tell they did not want to help me at all. They basically told me we can’t do this. You have to go do this. They basically told me that I would have to sit and wait for an hour to meet with somebody. I really just felt like they were targeting me because i was young.I do not recommend these guys maybe you could actually give service to people who are in need of help or at least send them somewhere that they know they can get help. Stop targeting people just because you feel like it.
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October 2023 by Monica Uhlmansiek
Their bad billing has us staring down $365 for a single rapid strep test.Literally billed the exact same thing correctly a month later, but they just can't seem to fix the first submission after many calls and back-and-forths with insurance.Do not come here. You will be robbed. There are a dozen great urgent cares around. This one isn't worth the headache.
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October 2023 by Michelle Abeln
We love the Mercy Urgent Care on Zumbehl. The young lady who checked me I. Was absolutely delightful. Both the nurse and nurse practitioner were friendly and answered all my questions.
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August 2023 by Christy LaCroix
Great experience. Very helpful and kind people. We reserved a time online and they stuck to that time. Great experience at this location.
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July 2023 by Lynette Burtness (Nikki)
If I could review with a 0, I would .. The lady at the front desk was extremely rude to my daughter and I. When I asked her nicely if she had our insurance information in their computers because I was really far from my house she snapped on us and said she will not take being disrespected???I was just asking a question and then when I looked at her puzzled and replied Mam I’m sorry but I think you took me wrong I’m just wondering if you could see our insurance from a previous visit and then she told us to get out . I cannot believe she denied us seeing a doctor..and did this all in front of my daughter !That was two patients they lost for good . Why would they have someone so hateful as the face of their company ?
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July 2023 by Belle Believe
Ashley and Alysa Perry are both admitting representatives and treated us poorly. Very rude and argumentative. You guys need to learn to treat with respect to the patients specially you guys are dealing with sick people. I hope someone will teach how to have a decent customer service. Thank you to Dr Kathleen Sida for being patient and respectful.