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November 2023 by Mrs. B
Y’all have got to go meet BJ!!! Kind, knowledgeable, thoughtful, friendly and OMGOOSH PATIENT!!!! Ijs … sorry for the unsatisfactory experience you may have had but BJ made it pleasant for my family. Changed my mind about some of the “horror stories I’ve seen about on YouTube.” Thanks JB St. Charles, Mo location. -Billingsley (we like it for now especially online banking)
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September 2023 by Tracy S.
Fix the TAP at the drive thru ATM. Was a great setup, now just as slow as the cheaper ATMs
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September 2023 by Shelley Gowen
Rude Nasty people work here that can't obtain jobs elsewhere because of their behavior!!! Bank elsewhere if you are smart! Account closed!
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August 2023 by Stephanie Rulo
I deposited a check a few days ago through mobile banking. I was worried when I woke up this morning because I seen a two week hold on my a count for the check amount and my electric was due to be shut of today. Joy was amazing to work with! She had unfortunately told me that there was nothing she could do but gave me a number to call after talking with customer service and them calling Joy they were able to have the hold taken off and I received my money. Joy you were amazing to work with! Good luck at your new job as well!!
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June 2023 by Derek Fuqua
I can't count on two hands how many times I have called this location. I have yet to get anyone to answer the phone.
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May 2023 by ron48309
My banking experience was simiiar to both 3 and 5 star ones. They try their best to take care of your needs. Some things are done well, others tasks the are below average.They do greet me every time I enter the branch, which is nice. I made an appointment to open a business. It took 90 minutes, due to lack of training. The online app was 10 min, but it wouldn't complete 1-2 steps)The in-person teller experience was not consistent.For regular deposit/withdrawals, this place is fine. For anything else, I suggest another branch. You have better odds of being satisfied.
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December 2022 by Photonic X
Great location. The BP gas station is no longer here, ignore that photo.
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October 2022 by Derek Harris
I’d give Chase zero stars if I could. After a time consuming process to open an account, they don’t bother to warn customers that they hold money in limbo until the funds are available. Keep in mind, the check I wrote was fully cleared by my other bank, but Chase will not allow me to access my own money until 10-20. It is understandable that banks hold checks to protect themselves, but the deposit was intended to begin transferring accounts due to moving out of state and the check I wrote is fully cleared at the other bank. I don’t know how or why they have so many customers.
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October 2022 by YINKA DARE
The lady I dealt with a couple months ago was extremely rude and unprofessional. Worst of all, she was not helpful at all. Had to reach out to corporate to get my issue handled. If you must do business with Chase, don't utilize the Zumbehl branch.
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June 2022 by Jaliyah A
Great banking experience when I opened my account when the manager and the guy in training.
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June 2022 by Lee Bull
Very nice
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May 2022 by Aswin Ramakrishnan
I called specifically for a stamp and sign on account summary and made the trip. Denied at the location saying branch manager is not available. Always Manchester branch is helpful and reliable for timely needs
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April 2022 by RegorHtims1
I never thought I'd leave a review for a bank, but man this was by far the best banking experience I've ever had. I always have had good experiences at Chase branches, but this one was way over the top good. Also, the building must be brand new or something, it's more like a lounge than a bank. You should bank here for sure!
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January 2022 by Cody Buchanan
This bank is a scam, do not do any busy with them. They are corrupt and don't do what they say they are going to do. Yet they will still take your money.
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December 2021 by Jeffrey Beaver
A bank that's so about its "customers" that a potential better customer they have no time for. What a sad excuse for service..buisness building ...and corrupt assbackward banking policy's! I will forever be Anti Chase from now on!!!!
