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December 2023 by Chris Bringer
I have tried to go to this location twice in the last 2 months, and both times it was closed many hours before the posted time on the door with no explanation.
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November 2023 by Roger Crussel
Great service. I would recommend this store. The manager (Kyle) helped us get a new iPhone and was very helpful.
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November 2023 by Mike Pool
It was a great customer experience working with Kyle D. Knowledgeable, friendly, and polite I would definitely recommend coming to this location to work with Kyle.
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November 2023 by Ramsdell 09
Kyle was very helpful setting up my daughters phone! Quick and easy
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November 2023 by Eva Voss
Poor costumer service, very misleading
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September 2023 by Kirsten Dicks
Kyle provided fantastic service and was very knowledgeable! He helped me pick out a new phone and set up my new internet! Highly recommend this store
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September 2023 by Kyle (Ark)
Best AT&T around the St. Louis area!
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June 2023 by Michael Valvero
This is not the place you want to go for a phone. They have no clue what they are doing there. Beware. Ryan will Jack your account up and deny it. He actual close the store so he didn’t have to deal with our account. Ryan literally hides from you if he screws up your account. Which he is guarantee to do. Don’t go here. It’s not even a real AT&T store.
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April 2023 by AnneMarie Careccia
Leah was awesome! My phone wasn’t cooperating, but she was so patient with me! Got my phone turned in after I upgraded and it was so easy!!
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February 2023 by Jaimie Rene
Newest store in Ofallon. Had the greatest experience!! On my lunch break Mike not only helped me with fixing the issue with my watch he helped me upgrade to a new one!! We had a great time, fun conversation, he was super knowledgeable and he had me in and out in an appropriate amount of time!!
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January 2023 by Anthony Holman
Newest store in the area, Caleb and Mario were incredibly helpful and explained every detail of our plans to us to be sure we had the beat deal.
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May 2021 by Abby Neal
I had a great experience at the Monticello AT&T last week! Morgan was the worker who helped me. She was very kind to me & knowledgeable about the products and services AT&T offers. She even showed me multiple features on my iPhone I didn’t even know were there. I left a happy customer. Thanks Morgan! ?
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February 2021 by Virginia Thurman
I bought a phone there Monday 2/22/21. They said it would work out here. I do not get any bars. I took it back and they would not refund any money. Said because I got prepaid plan, I could not refund on plan. They could give me refund on phone, but the restocking fee was $55.I spent about $69. on phone was told my best bet was to try and sell it somewhere. Now I am out 115.
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October 2020 by Caitlin Butler
Wouldn’t help me with phone claims BOTH times.. they don’t want nothing to do with you unless you’re buying a phone.
