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September 2024 by leslie Campbell
It says you open at 10. It's currently past 11 and still not open. Fix your hours
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December 2023 by Grace-Ellen K
While shopping for a graduation dress, my friend asked the associate if I could come in the dressing room with her. The girl said and I quote "Normally I would say yes, buuuttt" and made a face, leaving us feeling extremely uncomfortable and judged. She also kept following me around and watching me specifically (the store was busy) as I went to go look at other dresses for my friend. Besides the rude staff, many of the dresses were actively falling apart, pilling or straight up tattered. I NEVER leave reviews, but this whole experience was so uncomfortable I feel like it should be called out.
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October 2023 by liz harris
The girl running the dressing room that is covered in tattoos was cussing because some girls had left some dresses in a room. She was very disrespectful and rude! Won’t be back!
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October 2023 by Heather Richards
Great prices, clean store, friendly customer service
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October 2023 by C.M J
Had a lot of dresses but need more dressing rooms .. workers very nice young ladies.
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June 2023 by S Will
First time at a Windsor store, and got some absolutely amazing assistance from store manager Sophia. She truly went above and beyond in giving me styling and shopping help, and took some time to make sure I found the exact right items I was looking for. I'd highly recommend coming into this store for anything that you need and make sure to ask for Sophia's help if you can, she's truly fantastic. Thanks again!
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November 2022 by Jenna Miller
My 5 stars are for Sam! He was great. He was the only one in the busy store and was so attentive to everyone. His communication and advice goes unmatched. I spent an hour in Dillards looking for a dress and received no help. Sam was exceptional. Thank you!
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October 2022 by Sandy Blair
Girls were helpful and friendly. Didn't find what we needed but still the workers did what they could to help
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October 2022 by Alexis Dallas
Did not open at 11:00 am like they said online or in their window. We had to sit and wait and it was a terrible experience.
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October 2022 by Autumn Sharp
Sam is an amazing sales rep!
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October 2022 by Amanda Holloway
Great selection, awesome prices!
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October 2022 by Wilmarie Phillips
I recommend a 100%. Noah and Chelsea are THE BEST!!! I have a concert tomorrow and they were very helpful and didn’t hesitate to jump in and help me choose exactly what I needed now I’m ready and feel more confident than ever. Thank you both for make my experience a great one.
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October 2022 by Jamie Butler soon to be Mrs. Jordan
SAM@ the battlefield mall in Springfield was truly amazing tonight, we had card issues, and this fella went above and beyond to help my daughter get her homecoming dress, and also a pink and white birthday outfit. Thank you sam!!
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October 2022 by Jennifer Badgett
Perfect place to get your teenager a dress for homecoming dance or prom. Very reasonably priced!
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September 2022 by Marilyn Dolence
Went in today with a mission of finding a dress. I was greeted right when I got it and was asked if what I was looking for. The girl was nice, smiled and just left me. As I was shopping, Sam came up and asked what I was looking for. I told him what I was looking for and he told me he would show me what they had! He showed me around to several different dresses and was so positive and happy. Was a wonderful customer service transaction. 10 outta 10 for Sam!
