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June 2024 by terry mefford
Went looking for a new phone & finally found the perfect phone!
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June 2024 by AKDXNCE
If I could give them 0 stars I would! I visited the store June 18, 2024 around 4pm with my sister, staff was just so unfriendly and just so sassy! The man was FULL of attitude! Was needing help with her cellular device and was not given professional guidance whatsoever! Tech support THROUGH phone was easier, simpler, and MUCH MORE PATIENT! Tech Support on the phone even APOLOGIZED to my sister for the unprofessional behavior on THEIR behalf! Please get educated on customer service! After reading other reviews I’m glad I’m not the only one pointing out the bad service! This should be a SIGN for BETTER MANAGEMENT and STAFF! Highly recommend any other location but this one!
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June 2024 by Aek Moua
Employees gave some attitude. I had Verizon support on my phone and had to come get a physical SIM. The lady helping me started getting confused after I explained my situation and then started saying whatever support was doing was completely wrong and to not answer them again. Then proceeded to try to help by going back to step one and saying I needed consent I already confirmed with support on my phone? It seemed odd and annoying like they were trying to compete with online support. I was sent away three times, the second time was a balding hobbit who gave me attitude, saying he couldnt help me and he could tell her (online support) straight up if he had to. It was only till the third time they managed to help and solve my problem, but continued to add a bit of sass at the end by basically saying, "how much faster it was" than talking through a phone. Multiple times the woman tried getting me to end the call on my phone with tech support like it was a competition to win me over as a customer. Overall I found it ridiculous, but the woman on the phone was a sweetheart, so I recommend them!
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June 2024 by Sweet Patite
I have been a Verizon customer for a few years now. Stopped in about phone charging really slow they offered no help.
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June 2024 by Ginger Castleberry
Very helpful and spent the time to explain all of my new devices and how to use them
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June 2024 by Mr Unbound
Disappointed with Verizon’s Veteran Support
Despite their claims of being veteran-friendly, my recent experience with Verizon has been deeply disappointing. As a veteran, I expected better support and service, but unfortunately, they did not meet those expectations.
I will be sharing my experience with my network of 1.2 million followers from all platforms to raise awareness. It’s crucial for companies to genuinely honor their commitments to veterans, and sadly, Verizon has fallen short.
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June 2024 by mike lewis
They have 0 customer service can't wait to get younout the door!
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June 2024 by J. Wendell Bishop
Ramar was amazing, kind, helpful and quick to help me. Best experience I’ve ever had at a cell phone store. Give that dude a healthy raise!
A year later, Nick R. was awesome, patient and got me taken care of quickly on a trade-in complication.
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June 2024 by Hans Gilgen
Had the great pleasure of meeting David Vigil today. I needed to upgrade my phone and it went flawlessly. I can't thank David enough for helping me out and getting everything configured correctly. It was a great experience!
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June 2024 by Joe D. Breedlove
Very friendly help me out when another Verizon would not
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June 2024 by David C
Very helpful staff. Even as we have came back with more questions they were actually HAPPY to help us with answers and assistance.
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June 2024 by Curtis Scowden
Customer service is the worst you can get!!!! They people are ridiculous they kick out or better yet removed my 80 year aunt and uncle out of the store. My aunt went in seeking help with her phone. They were completely rude to them and unnecessary. How in the world could you do that to an elderly couple
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May 2024 by Rayno Narducci
Nice store lots of accessories and phones
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April 2024 by J EcoBoost
I walked in there a Little over a month Trade my old phone in. They Advertised s24 +Galaxy. I didn't pay attention The person give me a s24 Galaxy.
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April 2024 by Rick Baker
Don’t step foot in this store. I’ve had two bad experiences with them this week to the point that I’m switching to T-Mobile.
