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March 2024 by Dustin Hovey
I come to this store all the time because they are one of the only stores that carry the styles that I like, as well as accessories etc. I came down because I saw several shirts that I want it online as well as some sunglasses and a watch. So I get down there and they have the shirts and that I wanted, but had neither the sunglasses nor the watch that the website said they had at this location. One of the employees kept trying to entice me to let them order them to this location so that I could come back to get them (I ive in Branson over an hour away). I also overheard another employee telling a customer that their store has everything that is on their online store and more, which is obviously not the truth.So I decided to not worry about the watch or the sunglasses and just get the t-shirts- well by the time all of this had happened, I asked to get a fitting room to be sure that the shirts will fit, and they told me that they close the fitting rooms 30 minutes before the store closes. So long story short, they lost over $300 worth of sales because of all this. Usually I have pretty decent experiences here, but this one was not very pleasant at all, and makes me not want to come back. If I want to buy something from Tilly's again, I will likely buy it online or choose another store altogether.
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November 2023 by Manhattan H.
Workers were REALLY nice! When I tried on clothing one of the workers suggested I should get it! Favorite Tilly's Ever!! I've been there 3 times and they have been the nicest! Love it!!!
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October 2023 by Jonathan Metsker
Morgan was excellent! She was very respectful and polite. Hope to come back soon!
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October 2023 by Molly Bennett
All of them are always so great! By far my favorite place in the mall!
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September 2023 by Madeline Stevison
all i know is kaleb needs a massive raise. literally the best customer service
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August 2023 by Sarah Jennings
Emma is an amazing sales associate! You can tell Emma works really hard to make things run smoothly and has great interactions with customers! Always positive!
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July 2023 by Rachel Stirewalt
The outfits and selection are fabulous. I had the best service ever from Crystal the manager. She was like hiring a personal shopping assistant. She was busy but kept up with other customers and still made us all feel special. If something didn't fit She search the store for you. The 2nd time I went in she even remembered my name. She is fantastic! I got the cutest outfits that actually fit me. ?
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June 2023 by Annetta Hill
I cannot express enough my gratitude and appreciation for Cristal, who I found out later was the manager. My daughter suffers from a pretty high level of anxiety and, while a simple shopping trip for most teens is fun, for her shopping for clothes can result in hours of meltdowns, indecisions, arguing and overall frustrations for both of us. Cristal approached us, was super friendly, talked to my daughter about what she was looking for and basically became her personal shopper. She was absolutely WONDERFUL with my daughter without even knowing her backstory. Cristal worked with her so well and I saw zero anxiety out of my daughter the entire time. It was one of the most enjoyable shopping trips we have been on because of Cristal's kindness, her passion for her job and her overall love for what she was doing. She is a true asset to Tillys and we will be back again! Thank you so much for all you did! ❤️
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April 2023 by Veronica Smith
The staff was SO friendly, I’m a curvier girl so I wear some of their bigger sizes which they did offer and had in stock. Everything is very on brand in the store. I purchased sunglasses on this particular trip- The staff at this location were helpful and let me know about a deal even as I got to the front of checkout line. Great Surf + Skate products!
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November 2022 by Caitlen Comis
Out of all the stores at the mall, Tilly's was by far the best experience. We were greeted at the front counter with warm smiles by Trinity and Kyron.I came in shopping for a pair of pants, I'm highly self-conscious about the fact that one of my legs is visibly longer than the other and I was looking for something that fit just right that I could cuff to hide the deformity.Ricky helped me pick out a couple pairs and as I tried them on Caleb and Kelsey were very encouraging and made sure I knew I looked just fine with one pant leg cuffed and you couldn't even tell that I was working with an extra 2 inches on one side.I even had some encouragement from Veronica.Very appreciative of all the support and had a really great experience. I will definitely be back.
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November 2022 by john kitzina
trinity was an absolute sweetheart and very helpful she helped me find exactly what i needed very quickly, she was very welcoming and i will be back!
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November 2022 by Rxgue Eagle (FancyJacker)
Employee Kyron was extremely rude and overall ruined my otherwise great shopping experience
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October 2022 by Lindsey Bethmann
Very nice and friendly workers. Kailey helped me find exactly what I was looking for and informed me of the current deals in the store. Will definitely be back!
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October 2022 by Robyn Thomas
Had a super good experience thanks to Trinity B who helped me tremendously! Will come again, all of my friends were super grateful for her assistance!
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September 2022 by Michael Meads
This location has a great selection and the employees were very helpful. Caleb was a super friendly and helped me find exactly what I needed. Definitely coming back!