Springfield Carpet One Floor & Home is highly praised for its knowledgeable and friendly staff, especially Rhonda and Michelle, who provide personalized attention and clear explanations of various flooring options. Customers appreciate the store’s efforts to help them find the right product by discussing the advantages of different flooring choices and offering detailed information. The store is known for its great prices, often beating other retailers on higher-quality flooring. Customers have found the staff to be attentive, responsive, and professional, making their shopping experience positive and stress-free. Rhonda, in particular, is recognized for her efficiency, follow-up, and ability to quickly accommodate urgent needs, such as turning around multiple apartments. Overall, Springfield Carpet One offers excellent customer service, competitive pricing, and a wide selection of flooring products, making it a reliable choice for those looking for quality flooring solutions.
Rhonda has been a great help. She has given me the info I needed. Helped me find the right flooring for my house and very pleasant to work with. Thank you Rhonda for all your help.
August 2025
Rhonda was very knowledgeable and took the time to explain the advantages of the different flooring options. She offered great prices, beating other retailers, for flooring that was higher in quality. I was very pleased with my visit.
August 2025
Rhonda and Michelle walked me through a variety of flooring products, discussed my vision and pros/cons of flooring types. It was great having personalized attention after being ignored at other stores. I would recommend Carpet One to anyone who is looking at flooring. Thank you ladies for your great customer service!
