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“I use ups more than any other company for shipping packages because of reliability. I have had many bad experience with FedEx and other companies yet I always come back to ups.”
“I use Staples all the time for party invitations. In my last order, the team saw the party theme and gave my daughter a present that matched her theme. They always go above and beyond!”
“We came here to have copies made of important paperwork, and the manager on duty Kalin was so wonderful to work with. He helped us make sure the details were perfect and offered advice that would make the process easier! Can’t thank him enough for being so kind.”
“The UPS Store at 610 E. Battlefield is always my go-to. Staff is friendly, quick service, super helpful. I have never had a bad experience with this store or their staff.”
“Thank you to Tina and David who went above and beyond with helping us track a FedEx package that they had nothing to do with shipping at all. While the delivery from FedEx in general was awful to say the least they helped us work thru the mess. Their concern helped to make us consider using FedEx in the future. Thank you again so much”
“As I always do when I have to get piece of equipment someplace quickly I rely on FedEx. They my equipment to the repair shop on time so that my equipment could be fixed. I was called at 10:00 at night”
“I currently work here. If I plan on staying a company driver I will stay with the company. Best company driver position I've ever had. Great hours I go in at 9:30am each day and work about 8-10 hours. Mon-fri. Good money free food all the time. Good free/cheap benefits.”
“I had a large crate to ship, but we live pretty far out in the country so I opted to take it to the FedEx facility. Easy to find, the guy in the office was very helpful and friendly. All in all a good experience.”
“Estes is a good place to work for my husband. The terminal manager Brad is very personable and fair. His fellow employees are all hard workers and work as a good team. My husband enjoys working here!”
“We had to create a document for a eulogy. We came in and had Hugh help us . I have to say that his customer service and level assistance was absolutely top notch. He was able to take what we had and make it into what we needed from the ground up. He helped us for about an hour while working by himself and still managed to help all the other customers at the same time. If it was not for his help I don't think we would have got nearly the quality of product that we left with. I don't know that we would have even been able to complete the task at all.
Hugh, you're a rockstar and all the help was greatly appreciated.”
“Every time I go into this location, everyone is super nice and helpful. I just left the store. I was there to ship 40 boxes. Sophia and the young man, I can’t remember his name, were both so kind and efficient and did not make me feel bad for bringing 40 boxes in 30 minutes before closing. Thank you so much!”
“I popped by the UPS store on Kearney after a long day. I was expecting an excruciating slog until an absolute queen named Ryley took care of my needs, saving me time and money, all while helping multiple customers simultaneously. She was working by her self. Give that queen a raise. Give her two raises. It must be done.”
“Been to this location several times and the staff are really friendly and very helpful. I’ve never had an issue with them at all sending or receiving packages. I would definitely recommend this location!”
“Aaron went above and beyond to make certain the order I placed was completed as I originally requested. The finished product was very professional and done in a timely manner. I appreciated the level of customer service received and would recommend this particular store for the excellence in service and products!”
8:30AM - 5:30PM
1442 S Glenstone Ave, Springfield
Shipping Centers
“The staff here has always been friendly and kind! I had a package delivered to the wrong address, and they were able to track it down and get it back to me the same day. I would like to give a great shout-out to Elaine, who made it happen! Thank you so much! And also a shout-out to the other staff who were so great also; Karen and Bob! You guys are the best!”
“Not really sure why there are tons of negative reviews about any particular location. These locations are here to help you with packages that were unable to be delivered. I have a lot of these as I require my merchandise to be signed for. I don't necessarily love having to go to the Bennett location to pick up my mail but the people there are nice and they do the job I'm asking them to do. James is someone who always has a smile on his face, and always knows exactly where my package is.
Big thanks to everyone at the Bennett location. I appreciate each of you.”
7:30AM - 5:30PM
500 W Chestnut Expy, Springfield
Shipping Centers
“Had an excellent experience getting our passport photos taken. Samantha was welcoming and friendly when getting
us set up for our appointment. The photographer was fast and efficient. A nice facility and very helpful staff.”
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“Wonderful and friendly service! I felt welcomed as I entered the store, and greeted with a “Hello, we will be right with you!” I have been into the store a couple of times now for two separate things, and both times have been very memorable. I like that they offer different services!”