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January 2024 by David Kowalski
In my experience, the employees seemed to go to great lengths to understand my needs and comply to the best of their abilities. On the one occasion that I was not satisfied with the results, they happily accepted a return. Their prices are generally a bit high, but they often have sales during which their prices are quite competitive while offering a superior product.
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August 2023 by J phunk punk
Couldn't trade in the color that got screwed up. The young woman helping was nice, though. I think you should probably go to Lowe's because I think you can return paint there. Always check the color before you pay!
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May 2023 by Deanna Brewer
Stephen helped me out today and we couldn't have completed our job without his assistance. He had the right product for the job, sent me a photo to confirm it was what I was looking for before I drove up, and it was extremely affordable. Great service, thank you for you help!!
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May 2023 by Xiaoning Hu
Worst pairing store in Springfield, just because customers are Asian and don’t speak fluent English, employees are not nice and they don’t return or even replace. Won’t be there again and won’t recommend to any of our friends.
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April 2023 by Marla Cantwell
Great sale today on paint and supplies. Knowledgeable, friendly and professional staff. Paint quality is phenomenal. Clean and well-laid out store.
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March 2023 by Curtis Fay
This is my favorite Sherwin-Williams to go to and I send all my customers I do work for to this store. They are very helpful and knowledgeable on their paints and their advice on which colors and what types of sheens for which rooms is spot on. My only complaint is they don't have T-shirts anymore... I will pay for them Sherwin-Williams if you can get some... Lol.
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February 2023 by Roy Nelson
The paint is high quality and the staff is knowledgeable and friendly.
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October 2022 by Barb Monington
Very helpful and friendly staff. They take time to answer questions and make sure you have what you want to get it done.
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August 2022 by Diane Clauss
Katie and crew were great! After a computer shut down...gotta love that...they quickly got me checked out and on my way. Love my paint color!! Very pleasant experience.
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July 2022 by Edwenna Krause Hosking
The Woman who helped was friendly and knowledgeable about what we were looking for. And it was cheaper than we expected.
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October 2021 by Affinity Riverside Event Venue and Unique Stays
We have been painting a huge house, have purchased no less than 60 cans of paint, have called in multiple times just to get cans ready for pick up, the last two times we have called, nobody can find our information, nobody can find our names, and it’s a huge nightmare. I highly recommend going elsewhere when you have a big project
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September 2021 by Julie Broadbent
Have you shopped SW lately? I was able to call in my order and my 3 gallons was ready for pickup in 5 minutes. I don't know any easier way to shop - unless I wanted home delivery. Maybe next time :)
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July 2021 by Richard Haynes
Good experience, good service, good paint ?
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June 2021 by RICK MCLAIN
Helpful. Courteous.
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March 2021 by Vickie Johnson
Very bad customer service. Only one other person in the store. We asked for help.Did not receive it so we eventually left. We were wanting a polyurethane and staining one and I could not find it on my own so we needed help finding it.Very disappointed in the store and the customer service. Will not be back.....
